Clerk-Reservations
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Key skills for this role
About the Role
Four Points by Sheraton in Mecca is hiring a Reservations Clerk to process reservation requests, changes, and cancellations, and to assist guests with room accommodations. This entry-level role requires a high school diploma and strong communication skills.
Key Skills for This Role
Responsibilities
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail
- Identify guest reservation needs and determine appropriate room type
- Verify availability of room type and rate and explain guarantee, special rate, and cancellation policies
- Accommodate and document special requests
- Answer questions about property facilities/services and room accommodations
- Input and access data in reservation system
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
Full Job Posting
Position Summary
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and docume
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Job Number: 26055443
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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