Chief Support Services Officer
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Key skills for this role
About the Role
Lead shared services functions including HR, Finance, and IT, driving operational excellence and strategic planning while ensuring governance and performance oversight.
Key Skills for This Role
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Overview
We're Hiring: Chief Support Services Officer (CSSO) | Dubai
We are recruiting on behalf of our client for a Chief Support Services Officer (CSSO) to join a well-established and diversified group in Dubai.
This is a critical executive leadership role for a seasoned professional with extensive experience managing shared services across complex, multi-entity organizations.
About The Role
The CSSO will lead and oversee all group-wide support functions, ensuring strong alignment with business strategy, governance standards, and operational excellence.
You will work closely with subsidiary CEOs and senior leadership to drive performance, efficiency, and sustainable growth across the organization.
Key Responsibilities
Lead all shared services functions: HR, Finance, Procurement, IT, and Administration
Drive strategic planning, operational excellence, and performance improvement initiatives
Oversee P&L performance and ensure robust financial and operational governance
Partner with subsidiary CEOs to align business objectives and enhance performance
Serve on executive committees, including Nomination & Remuneration Committee (NRC)
Establish and strengthen governance frameworks, policies, and procedures
Support transformation, restructuring, and growth initiatives across the group
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