Channel Solution Engineer

Are you looking for a role where you can leverage your technical expertise and customer-facing skills in the dynamic tech industry? This position offers you the chance to excel as a pre-sales professional, working with cutting-edge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer.

As the Channel Solution Engineer, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative role, you will help close new deals by delivering technical presentations of AvePoint solutions and providing pre-sales support to both prospective and returning partners and customers.

Your responsibilities include, but are not limited to:

Presenting and demonstrating AvePoint’s product offerings relevant to partners and customers objectives remotely and on-site

Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers

Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process

Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives

Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment

Collaborate with partners to develop joint go-to-market strategies and initiatives that drive business growth

Assist partners in pre-sales activities, including solution and technical demonstrations or enablement.

Sharing information with the sales and technical teams about our products and the market

Helping the sales team identify and understand partners and customers’ business objectives and organization to best align AvePoint technology

Establishing relationships with key customer / partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company

Developing partners and customers’ buying vision for how AvePoint can help them reduce costs and increase business agility

Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars

Ownership of technical sales opportunity and partner recruit closure

We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

You’re tasked with serving as a key technical resource through the sales cycle. That means you’ll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Microsoft 365 concerns.

Other qualities you will need to be a fit for this role include:

BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 10 years of relevant work experience

Professional proficiency in Portuguese for Brazil and Spanish for Mexico as native speaker and English as second language

Confident and enthusiastic presentation skills

Quick and self-motivated learner

Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs

Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality

Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and / or Systems Integrators

Ability to maintain excellent relationships with customers, partners and colleagues

Ability to work individually and within a highly collaborative team

Ability to travel domestically and internationally as required

Willingness to learn and adapt in a dynamic and fast changing environment

Authoritative business analysis capabilities

Advanced troubleshooting skills

Technical Qualities:

Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies

Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture

Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies

Working knowledge of Microsoft SQL Server, IIS, and Active Directory

Broader knowledge of server and cloud offerings in the tech industry , i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .