Channel Sales Manager – Unified Communications, Video Conferencing & Partner Management
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Key skills for this role
About the Role
Zen Interactive Technologies seeks a Channel Sales Manager to expand and lead the partner ecosystem across MEA for Unified Communications and Video Conferencing solutions. Requires 5+ years of channel sales experience with UC/VC brands and a proven track record of building partner networks.
Key Skills for This Role
Responsibilities
- Recruit, onboard, and grow a network of resellers, system integrators, and VARs across UC and VC product lines
- Manage and develop existing partner relationships, driving revenue growth, loyalty, and satisfaction
- Build and execute partner business plans, including enablement, certification, and incentive programs
- Generate and close pipeline jointly with partners across UC platforms and VC/collaboration hardware
- Deliver partner training and product positioning sessions to build technical and sales competency
- Negotiate commercial terms, pricing, and partner agreements in line with company margin targets
- Track partner performance against KPIs and manage partner tiering and lifecycle
- Represent the company at partner events, trade shows, and vendor conferences
- Collaborate with pre sales and technical teams to support partner led opportunities
- Provide regular forecasting, pipeline, and channel performance reporting to leadership
Requirements
- 5+ years of proven track record in channel sales within UC, VC, or broader ICT/networking technologies
- Hands on experience selling or managing partners for relevant brands such as 3CX, Avaya, Cisco, or Mitel (UC), and Yealink, Jabra, or Logitech (VC)
- Demonstrated success building and growing a partner/reseller network with measurable revenue outcomes
- Excellent negotiation, relationship management, and commercial acumen
- Comfortable working with CRM and pipeline reporting tools
- Self driven and target oriented, able to manage multiple partner accounts independently
- Bachelor's degree in Business, IT, or a related field preferred
Full Job Posting
About Us
- We are a fast growing UAE based technology distribution company serving the Middle East and Africa region.
- Our portfolio spans Unified Communications, Video Conferencing, networking, and collaboration solutions.
- We partner with leading global brands and resellers to deliver best in class technology to enterprise customers.
About the Role
- As Channel Sales Manager, you'll own the growth and performance of our partner network across UC and VC product lines.
- You'll recruit new resellers and system integrators, deepen relationships with existing partners, and drive joint revenue growth.
What You'll Do
- Recruit, onboard, and grow a network of resellers, system integrators, and VARs across UC and VC product lines.
- Manage and develop existing partner relationships, driving revenue growth, loyalty, and satisfaction.
- Build and execute partner business plans, including enablement, certification, and incentive programs.
- Generate and close pipeline jointly with partners across UC platforms (3CX, Avaya, Cisco, Mitel) and VC/collaboration hardware (Yealink, Jabra, Logitech).
- Deliver partner training and product positioning sessions to build technical and sales competency.
- Negotiate commercial terms, pricing, and partner agreements in line with company margin targets.
- Track partner performance against KPIs and manage partner tiering and lifecycle.
- Represent the company at partner events, trade shows, and vendor conferences.
- Collaborate with pre sales and technical teams to support partner led opportunities.
- Provide regular forecasting, pipeline, and channel performance reporting to leadership.
What We're Looking For
- 5+ years of proven track record in channel sales within UC, VC, or broader ICT/networking technologies.
- Hands on experience selling or managing partners for relevant brands such as 3CX, Avaya, Cisco, or Mitel (UC), and Yealink, Jabra, or Logitech (VC).
- Demonstrated success building and growing a partner/reseller network, with measurable revenue outcomes.
- Existing relationships with regional SIs, resellers, or distributors across MEA is a strong advantage.
- Excellent negotiation, relationship management, and commercial acumen.
- Comfortable working with CRM and pipeline reporting tools.
- Self driven and target oriented, able to manage multiple partner accounts independently.
- Bachelor's degree in Business, IT, or a related field preferred.
Why Join Us
- Competitive base salary plus performance based commission.
- Direct exposure to brand building and OEM product initiatives.
- Opportunity to shape channel strategy in a growing regional distribution business.
- Collaborative, fast paced environment with genuine room for career growth.
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