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Channel Manager – IT & AI
Dalil Information Technology | UAE
Abu Dhabi Emirate, UAE
Full Time
Senior
2 days ago
Channel ManagementPartner Relationship ManagementPartner EnablementSales CollaborationGo to Market PlanningCRM
Free
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Channel ManagementPartner Relationship ManagementPartner Enablement
About the Role
Dalil Information Technology is seeking a Channel Manager to develop and manage strategic partnerships with resellers, distributors, and system integrators in the UAE and GCC. The role focuses on driving revenue growth for IT and AI solutions.
Key Skills for This Role
Channel ManagementPartner Relationship ManagementPartner EnablementSales CollaborationGo to Market PlanningCRM
Responsibilities
- Develop, strengthen, and maintain long term relationships with technology vendors, distributors, and channel partners
- Identify, evaluate, and onboard new strategic partners to expand the partner ecosystem
- Drive comprehensive partner enablement programs, including product training, technical workshops, and certification pathways
- Work closely with the sales team to generate new business opportunities through partners
- Develop joint business plans with vendors and execute structured go to market initiatives
- Track partner performance through KPIs, quarterly business reviews, and pipeline analysis
- Coordinate vendor programs, incentives, rebates, marketing campaigns, and partner events
- Prepare accurate and timely sales forecasts, pipeline reports, and business reviews
Requirements
- Bachelor’s degree in Business, IT, Computer Science, or related field
- 5–10 years of experience in channel management or partnerships within IT/AI
- Proven experience managing reseller and distributor networks in the UAE/GCC
- Familiarity with system integrators, VARs, and technology vendors
- Strong knowledge of UAE market dynamics
- Strong understanding of IT, cloud, cybersecurity, and AI technologies
- Excellent communication, negotiation, and relationship building skills
- Ability to manage multiple partners and projects simultaneously
- Strong analytical and reporting capabilities
- Experience with CRM and partner management tools
- Strategic mindset with hands on execution
Full Job Posting
Job Title & Location
- Channel Manager – IT & AI
- Abu Dhabi, UAE
About the Company
- We are a dynamic and fast growing AI & IT company specialising in cutting edge technology solutions for businesses of all sizes.
Role Summary
- The Channel Manager is responsible for developing, managing, and expanding strategic partnerships with resellers, distributors, system integrators, and technology vendors across the UAE and GCC. The role focuses on driving revenue growth, enabling partners, and strengthening the company’s presence i
Key Responsibilities
- Vendor & Partner Relationship Management — Develop, strengthen, and maintain long‑term relationships with technology vendors, distributors, and channel partners to ensure continuous collaboration, alignment on business objectives, and mutual growth.
- Partnership Expansion — Identify, evaluate, and onboard new strategic partners to expand the company’s partner ecosystem, focusing on high‑value alliances that enhance market reach and support IT and AI solution adoption.
- Partner Enablement & Training — Drive comprehensive partner enablement programs, including product training, technical workshops, and certification pathways, ensuring partners are fully equipped to position, sell, and support the company’s solutions.
- Sales Collaboration — Work closely with the sales team to generate new business opportunities through partners, supporting deal qualification, joint customer engagements, and coordinated sales motions.
- Go‑to‑Market Planning — Develop joint business plans with vendors and execute structured go‑to‑market initiatives, including solution positioning, co‑selling strategies, and coordinated launch activities.
- Performance Monitoring — Track partner performance through KPIs, quarterly business reviews, and pipeline analysis to ensure revenue targets are met and partner engagement remains strong.
- Vendor Program Coordination — Coordinate vendor programs, incentives, rebates, marketing campaigns, and partner events to maximize partner motivation, brand visibility, and joint business impact.
- Reporting & Forecasting — Prepare accurate and timely sales forecasts, pipeline reports, and business reviews to support leadership decision‑making and ensure visibility into partner‑driven revenue.
Required Skills & Competencies
- Strong understanding of IT, cloud, cybersecurity, and AI technologies
- Excellent communication, negotiation, and relationship‑building skills
- Ability to manage multiple partners and projects simultaneously
- Strong analytical and reporting capabilities
- Experience with CRM and partner management tools
- Strategic mindset with hands‑on execution
Qualifications & Experience
- Bachelor’s degree in Business, IT, Computer Science, or related field
- 5–10 years of experience in channel management or partnerships within IT/AI
- Proven experience managing reseller and distributor networks in the UAE/GCC
- Familiarity with system integrators, VARs, and technology vendors
- Strong knowledge of UAE market dynamics
Key Performance Indicators (KPIs)
- Partner revenue contribution
- Number of active partners onboarded
- Quarterly sales targets achieved
- Partner satisfaction and retention
- Pipeline growth and deal closure rate
Application Process
- Interested applicants are invited to apply via LinkedIn and send their updated CV to recruitment@dalil.tech.
- Only shortlisted candidates will be contacted.
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