Catering Product Analyst
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Key skills for this role
About the Role
Air Canada seeks a Catering Product Analyst to lead coordination and continuous improvement of catering product processes, ensuring data integrity and operational readiness. The role involves governance of product documentation, pricing data stewardship, menu quality assurance, and supplier performance monitoring.
Key Skills for This Role
Responsibilities
- Lead governance, accuracy, and version control of all catering product documentation
- Establish and maintain enterprise wide standards for documentation workflows
- Own and evolve digital product systems (e.g., menu management platforms, allergen databases)
- Own end to end supplier pricing data, ensuring integrity, traceability, and compliance
- Oversee development and continuous improvement of internal pricing reference system
- Partner with Finance to identify cost risks, reconcile discrepancies, and drive process efficiencies
- Own review, accuracy, and final approval of printed and digital menu content
- Lead cross functional coordination with procurement, catering partners, and design/print vendors
- Oversee ad hoc supplier invoicing, ensuring adherence to contractual terms and budget assumptions
- Conduct trend analysis on partner spend to identify cost anomalies and improvement opportunities
- Own enterprise donation framework for expiring catering products
- Lead cross functional collaboration with Strategic Procurement in tender program development
Requirements
- 3+ years of relevant work experience
- Excellent time management and organizational abilities
- Strong attention to detail
- Strong proficiency with Word, Excel, PowerPoint
- Highly developed interpersonal, communication and presentation skills
- Proven problem solving and critical thinking skills
- Ability to work independently and collaborate effectively with internal/external stakeholders
- Undergraduate degree in business or related field an asset
- Experience in fast paced, professional environments
- Travel between Toronto and Montreal as required
- Familiarity with Asana an asset
- Technical knowledge of process automation (Python, VBA) and database management an asset
Full Job Posting
Role Overview
- This position is responsible for leading the coordination and continuous improvement of key processes within the catering product portfolio.
- Ensures enterprise wide consistency, data integrity, and operational readiness across Air Canada’s network.
- The ideal candidate is a proactive, solutions oriented leader who can navigate complexity and influence cross functional stakeholders.
Strategic Product Governance & Documentation Management
- Lead the governance, accuracy, and version control of all catering product documentation, including transmittal updates.
- Establish and maintain enterprise wide standards for documentation workflows.
- Own and evolve digital product systems (e.g., menu management platforms, allergen databases).
Pricing, Ingredients, and Financial Data Stewardship
- Own the end to end supplier pricing data, ensuring integrity, traceability, and compliance with financial controls.
- Oversee the development and continuous improvement of the internal pricing reference system.
- Partner with Finance to identify cost risks, reconcile discrepancies, and drive process efficiencies.
Menu Content Quality Assurance & Brand Alignment
- Own the review, accuracy, and final approval of printed and digital menu content.
- Lead cross functional coordination with procurement, catering partners, and design/print vendors.
Financial & Supplier Performance Monitoring
- Oversee ad hoc supplier invoicing, ensuring adherence to contractual terms, budget assumptions, and corporate policies.
- Conduct trend analysis on partner spend to identify cost anomalies, operational inefficiencies, and improvement opportunities.
Social Impact & Product Donation Program Leadership
- Own the enterprise donation framework for expiring catering products.
- Streamline donation workflows and reporting to maximize community impact and operational efficiency.
Procurement Partnership & Tender Program Leadership
- Lead cross functional collaboration with Strategic Procurement in the development of competitive tender packages.
- Translate product requirements into supplier specifications and influence commercial decision making.
Actioning Product Feedback
- Conduct product quality assurance reviews and escalate issues when necessary.
- Conduct random product reviews to assess presentation and adherence to specifications.
- Log and coordinate resolutions for customer feedback and safety incidents.
Improve Team’s Organization and Efficiency
- Identify and implement process improvements to enhance team productivity.
- Evaluate current workflows and propose improvements to increase efficiency and reduce manual errors.
- Monitor implementation of new processes and support change management.
Qualifications
- 3+ years of relevant work experience
- Excellent time management and organizational abilities
- Strong attention to detail
- Strong proficiency with Word, Excel, PowerPoint
- Highly developed interpersonal, communication and presentation skills
- Proven problem solving and critical thinking skills
- Ability to work independently and collaborate effectively
- Undergraduate degree in business or related field an asset
- Experience in fast paced, professional environments
- Travel between Toronto and Montreal as required
- Familiarity with Asana an asset
- Technical knowledge of process automation (Python, VBA) and database management an asset
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