Catering Manager

About The Chain

Role Overview

Key Responsibilities

• Lead the end-to-end planning, coordination, and execution of catering events.
• Develop and grow catering revenue through corporate clients, private events, government entities, hospitality partners, and large-scale functions.
• Identify new business opportunities and support the expansion of catering services across the Kingdom.
• Build and maintain strong client relationships to ensure repeat business and long-term partnerships.
• Prepare catering proposals, quotations, menus, event plans, and service requirements in coordination with relevant departments.
• Manage catering teams before, during, and after events to ensure smooth execution and high service standards.
• Coordinate with kitchen, operations, procurement, finance, logistics, and sales teams to ensure proper planning and cost control.
• Ensure all catering events are delivered according to company standards, food safety requirements, and customer expectations.
• Monitor event profitability, food cost, manpower cost, wastage, and operational efficiency.
• Handle client feedback, complaints, and service recovery professionally.
• Develop and improve catering processes, checklists, service standards, and reporting mechanisms.
• Prepare regular reports on catering sales, confirmed events, pipeline opportunities, client feedback, revenue performance, and operational challenges.
• Support the development of catering packages, pricing models, and service offerings aligned with market demand.

Qualifications & Requirements

• Proven experience in catering, food service, F&B operations, or hospitality management.
• Strong experience in managing catering events, teams, and client requirements.
• Commercial mindset with the ability to generate revenue and develop new business opportunities.
• Knowledge of food production, menu planning, service standards, and event logistics.
• Strong customer service, negotiation, and communication skills.
• Ability to manage multiple events, deadlines, and operational priorities.
• Strong leadership and team management capabilities.
• Good understanding of cost control, pricing, event profitability, and operational efficiency.
• Experience in restaurants, hotels, hospitality, or large-scale catering is highly preferred.
• Bachelor’s degree in Hospitality, Business Administration, Food & Beverage Management, or a related field is preferred.
• Fluency in English is required; Arabic is an advantage.
• Based in Riyadh or willing to relocate.

Preferred Competencies

• Business development mindset.
• Strong client relationship management.
• Ability to work under pressure.
• High attention to detail.
• Strong follow-up and execution discipline.
• Understanding of KPIs, revenue targets, cost control, and service quality.
• Ability to build scalable catering operations beyond one city or one branch.

What We Offer

• A full-time on-site role based in Riyadh.
• Opportunity to lead and expand the catering business across Saudi Arabia.
• Exposure to a growing restaurant group with multiple brands.
• A dynamic environment combining operations, sales, client management, and business growth.
• Bachelor's degree in Hospitality