Cashier cum Call Center Agent
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Key skills for this role
About the Role
We are looking for Arabic Cashier cum Call Centre Agent ( Male & Female Both ) Preferred Arabic Only Duties & responsibilities Answer incoming calls promptly and professionally, addressing customer inquiries, requests, and complaints.
Key Skills for This Role
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Overview
We are looking for **Arabic Cashier cum Call Centre Agent ( Male & Female Both )**
Duties & Responsibilities
- Answer incoming calls promptly and professionally, addressing customer inquiries, requests, and complaints.
- Efficiently take orders from customers over the phone, ensuring all necessary details are accurately captured.
- Confirm order details with the customer to ensure accuracy before forwarding the order for processing.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Communicate effectively with team members and supervisors to share information and resolve issues.
- Experience in Cash Handling
- Accurately take customer orders over the phone
- Communicate customer orders clearly to kitchen staff
- Double-check orders for accuracy before they are packed for delivery
- Coordinate with delivery drivers to ensure timely and accurate delivery of orders
- Process customer payments accurately, including cash and electronic payments
- **Knowledge of Seafood is advantage**
- Pay: AED2,000.00 - AED2,500.00 per month
Experience
- Cashier: 1 year (Preferred)
- Call center: 1 year (Preferred)
- CRM: 1 year (Preferred)
- Cash Handling: 1 year (Preferred)
- Excel: 1 year (Required)
Language
- Arabic (Required)
- English (Preferred)
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