Call Center & Social Media marketing - Arabic
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Key skills for this role
About the Role
SKS FISH AND ANIMAL TRADING is seeking a responsible Social Media & Call Center agent to manage customer communication and online presence. Responsibilities include handling calls and WhatsApp orders, posting daily fish displays and promotions, and maintaining customer relationships.
Key Skills for This Role
Responsibilities
- Handle daily incoming calls and WhatsApp orders
- Take customer orders and coordinate with operations team
- Follow up on payments
- Respond to customer inquiries professionally
- Post daily fish display, price lists, and promotions on social media
- Create simple marketing content (photos, captions, offers)
- Maintain good customer relationships
Requirements
- Experience in call center, customer service, or social media handling
- Good communication skills (Arabic required)
- Good knowledge of Instagram, Facebook & WhatsApp Business
- Ability to work in a fast paced environment
- Organized and responsible
- Call Center: 1 year (Required)
- Social media marketing: 1 year (Required)
Full Job Posting
Overview
- We are looking for a responsible and active Social Media & Call Center to manage customer communication and online presence.
Key Responsibilities
- Handle daily incoming calls and WhatsApp orders
- Take customer orders and coordinate with operations team
- Follow up on payments
- Respond to customer inquiries professionally
- Post daily fish display, price lists, and promotions on social media
- Create simple marketing content (photos, captions, offers)
- Maintain good customer relationships
Requirements
- Experience in call center, customer service, or social media handling
- Good communication skills (Arabic required)
- Good knowledge of Instagram, Facebook & WhatsApp Business
- Ability to work in a fast paced environment
- Organized and responsible
Salary & Benefits
- Salary: 2500 to 3500 AED
- Visa & Insurance provided
Application Questions
- Nationality ?
- Ready to relocate
Experience
- Call Center : 1 year (Required)
- Social media marketing: 1 year (Required)
Language
- Arabic (Required)
Work Location
- In person
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