Cargo Supervisor
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Key skills for this role
About the Role
Etihad Airways seeks a Cargo Supervisor to oversee cargo warehouse operations and freighter ramp supervision in Riyadh. The role involves ensuring safe, secure, and on-time delivery, driving OTP, and managing service delivery.
Key Skills for This Role
Responsibilities
- Serve as main point of contact for all Etihad cargo matters at the station
- Supervise cargo warehouse operation and freighter ramp
- Plan and oversee key activities, routes, and products to meet performance requirements (OTP, eAWB, Cargo IQ, SLA, FAB)
- Ensure safe, secure, and on time delivery of high profile shipments
- Drive and improve freighter OTP through ramp organization and supervision
- Establish best practices to achieve revenue budget and support service delivery
- Maximize flight capacity and reduce UTLs, operational discrepancies, and offloads
- Provide on job training and coaching to GHA staff
- Ensure compliance with safety, security, and dangerous goods regulations
- Conduct regular inspections and audits of facilities
- Manage special services and VIP shipments from acceptance to delivery
- Handle financial tasks: raise PR, PO, GRN in SAP and verify supplier invoices
Requirements
- 5 10 years of experience in cargo operations
- Experience in warehouse operation and ramp supervision
- Knowledge of dangerous goods regulations and safety compliance
- Ability to work flexible shifts
- Experience with SAP for financial processes
Full Job Posting
Role Overview
- Regional role defined main point of contact for all Etihad cargo related matters with direct responsibility for cargo warehouse operation and freighter ramp supervision at the appointed station.
Key Responsibilities
- Planning and oversight on key activities, routes and products with focus on defined performance requirements in relation to OTP, eAWB, Cargo IQ, SLA s and FAB etc.
- Ensure safe, secure and on time delivery of all high profile shipments on flights and key routes.
- Responsible to drive and improve freighter OTP in a highly challenging environment of the appointed stations by fulfilling all tasks associated to ramp organization/supervision of freighter operations.
- Establish best practices to enable revenue budget achievements and to support service delivery, cost savings and compliance to safety and security regulations.
- Lead and establish best practices to ensure all flights are maximized to their capacity and contact review of processes and procedures for improvements of service delivery such as reduction in UTLs, operational discrepancies and offloads.
- Able to support, deliver and plant complex cargo loads for either passenger or freighter operations.
- Provide on job training and coaching and advice to GHA stuff to upgrade their skills, knowledge and confidence level.
- Ensure compliance with all Etihad procedures and regulatory requirements in relation to safety, security and dangerous goods.
- Responsible for service delivery of the designated stations through SGHA/SLA s and KPI/Cargo IQ, eAWB measurement.
- Being flexible with operations shift requirement and able to work in all positions below the title position which means cross skill functionality is a prerequisite with focus on the continuous development of competency level.
- Must be able to execute add hoc tasks required and other EY network stations to support various expectations and initiatives.
- Responsible to conduct regular inspections and audits on the facilities to ensure work progress and services/SOP complies with all regulatory requirements including Health, security and safety (under SMS guidelines) enforcement of EY processes and procedures.
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