Care Coordinator II
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Key skills for this role
About the Role
Health Net Health Plan of Oregon, Inc. seeks a Care Coordinator II to support care management activities for members with behavioral health and developmental disabilities. This field-based role involves member outreach via phone or home visits, coordinating care plans, and documenting member records.
Key Skills for This Role
Responsibilities
- Provide outreach to members via phone or home visits to engage and discuss care plans
- Coordinate care activities based on care plan and work with healthcare and community providers
- Support member and provider inquiries related to care plan
- Document and maintain member records in accordance with state and regulatory requirements
Requirements
- High School diploma or GED
- 1 2 years of related experience
- Valid driver's license (for Arkansas plan)
- Reside in or willing to travel in Sebastian, Crawford, or Franklin County, Arkansas
Full Job Posting
Position Purpose
- Supports care management activities and teams assigned to members to ensure services are delivered and continuity of care/member satisfaction is achieved.
Responsibilities
- Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan
- Coordinates care activities based on the care plan/service plan and works with healthcare and community providers
- Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
- Communicates with care managers, practitioners, and others as needed to facilitate member services
- May support performing service assessments/screenings for members and documenting the member’s care needs
- Supports documenting and maintaining member records in accordance with state and regulatory requirements
- Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines
- Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
- Provide education on benefits and resources available
- Performs other duties as assigned
- Complies with all policies and standards
Education/Experience
- Requires a High School diploma or GED
- Requires 1 – 2 years of related experience
License/Certification
- For Arkansas Total Care plan Bachelor's degree in social science/health related field or a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients. This position is designated as safety sensi
Preferred Qualifications
- This is a field based role supporting members with behavioral health and developmental disabilities needs. Candidates should have strong experience working with both Behavioral Health and Developmental Disabilities (BH/DD) populations. Applicants must reside in or be willing to travel throughout one
Pay Range
- $17.84 $28.02 per hour
Benefits
- Competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
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