Call Centre Agent/Customer Service Representative (Arabic Speakers)
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Key skills for this role
About the Role
TASC Outsourcing is hiring an Arabic-speaking Call Centre Agent/Customer Service Representative for a 6-month extendable contract in Dubai. The role involves handling customer inquiries via chat, calls, and walk-in, troubleshooting basic technical issues, and ensuring high-quality service.
Key Skills for This Role
Responsibilities
- Assist customers with inquiries, complaints, and requests through chat, calls and walk in
- Handle inbound and/or outbound calls in a professional and courteous manner
- Ensure high quality service delivery while meeting defined performance metrics
- Troubleshoot basic technical issues related to the application
Requirements
- Previous customer service or call center experience is a must
- Arabic speaker
- Customer service, calls, problem solving skills
Full Job Posting
Job Details
- Job Title: Call Centre Agent/Customer Service Representative (Arabic Speakers)
- Type: Outsourced
- Contract Duration: 6 Months Extendable Immediate Joiners Only
- Work Location: Dubai
- Salary: AED 5000 AED 5500
- Working days & timings: 5 day work and standard hours
Job Description
- Assist customers with inquiries, complaints, and requests through chat, calls and walk in.
- Handle inbound and/or outbound calls in a professional and courteous manner.
- Ensure high quality service delivery while meeting defined performance metrics.
- Troubleshoot basic technical issues related to the application.
Mandatory Details/Skills
- Customer Service, Calls, Problem solving
- Previous customer service or call center experience is a must
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