Call Center
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Key skills for this role
About the Role
Glow Up Medical Center is seeking an experienced Female Call Center Executive in Dubai. Responsibilities include handling calls, scheduling appointments, and converting leads. Requires previous call center experience in a medical or aesthetic clinic environment and Arabic language skills.
Key Skills for This Role
Responsibilities
- Handle incoming and outgoing calls professionally and efficiently
- Respond to client inquiries and provide accurate information about the center's services and treatments
- Follow up with leads and convert inquiries into confirmed appointments
- Explain treatment options, promotions, and special offers clearly and professionally
- Schedule, confirm, and manage patient appointments
- Maintain high levels of customer satisfaction and service quality
- Achieve monthly booking and conversion targets
- Update and maintain patient records within the CRM system
Requirements
- Female candidates only
- Previous experience in a call center role within a medical center, aesthetic clinic, or healthcare environment
- Excellent communication, negotiation, and persuasion skills
- Strong customer service orientation and professional telephone etiquette
- Ability to work under pressure and achieve targets
- Good computer and CRM skills
- Team player with a positive attitude
- Immediate availability is preferred
Full Job Posting
Overview
- Arabic Female Call Center Executive – Medical & Aesthetic Center
- Glow Up Medical Center is seeking experienced and motivated Female Call Center Executives to join our growing team.
Key Responsibilities
- Handle incoming and outgoing calls professionally and efficiently.
- Respond to client inquiries and provide accurate information about the center's services and treatments.
- Follow up with leads and convert inquiries into confirmed appointments.
- Explain treatment options, promotions, and special offers clearly and professionally.
- Schedule, confirm, and manage patient appointments.
- Maintain high levels of customer satisfaction and service quality.
- Achieve monthly booking and conversion targets.
- Update and maintain patient records within the CRM system.
Requirements
- Female candidates only.
- Previous experience in a call center role within a medical center, aesthetic clinic, or healthcare environment.
- Excellent communication, negotiation, and persuasion skills.
- Strong customer service orientation and professional telephone etiquette.
- Ability to work under pressure and achieve targets.
- Good computer and CRM skills.
- Team player with a positive attitude.
- Immediate availability is preferred.
We Offer
- Fixed salary plus attractive commission structure.
- Professional and supportive work environment.
- Career growth and development opportunities.
- Training and continuous support.
Work Location
- In person
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