Call Center Agent (Arabic Speaker)
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Key skills for this role
About the Role
**Key Responsibilities** * Manage inbound and outbound calls professionally * Assist customers/patients with inquiries, appointments, and service requests * Provide accurate information and ensure positive customer experience * Maintain call logs and follow internal procedures **Requirements** * Fluency in **Arabic \& English** * Previous **healthcare or medical call centre experience** preferred * Strong communication and customer‑handling skills * Ability to work in a dy
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Manage inbound and outbound calls professionally
- Assist customers/patients with inquiries, appointments, and service requests
- Provide accurate information and ensure positive customer experience
- Maintain call logs and follow internal procedures
Requirements
- Fluency in **Arabic & English**
- Previous **healthcare or medical call centre experience** preferred
- Strong communication and customer‑handling skills
- Ability to work in a dynamic, fast‑paced environment
- Must be based in Dubai or willing to relocate
Benefits
- Company Visa
- Medical Insurance
• 30 Days Paid Annual Leave
- Trainning Support
Experience
- Sales: 2 years (Required)
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