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Key skills for this role
The Program Assistant supports the daily operations of the facility and supports clients by providing a variety of day-to-day physical, emotional, and social supports, life skills assistance, information, resources, and demonstrations, in accordance with pre-established care schedules. Works to ensure a safe, well maintained, and healthy environment.
The Program Assistant supports the daily operations of the facility and supports clients by providing a variety of day-to-day physical, emotional, and social supports, life skills assistance, information, resources, and demonstrations, in accordance with pre-established care schedules. Works to ensure a safe, well maintained, and healthy environment.
Provides feedback and input regarding clients’ needs, performance, and progress
In accordance with established care plans, assists clients with the development of life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills by methods such as demonstrating and modeling appropriate actions
Administers medication to clients and provides medication reminders, in accordance with established policy
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Participates in and oversees various client-focused social and recreational activities
Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information
Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting
Accompanies clients on outings such as appointments, shopping, and leisure activities
Completes and maintains related records and documentation such as statistics, progress reports, and daily logs
Receives client feedback, and inquiries and complaints, and responds as required
Performs housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and laundry
Required to debrief with incoming shifts to ensure detailed transfer of information (e.g. concerns)
Support a safe, well maintained and healthy building environment
Complete regular rounds of facility as scheduled throughout shifts
Provides direction to volunteers as required
Performs other related duties as assigned
Demonstrates initiative, flexibility, adaptability and resourcefulness
Actively seeks and incorporates feedback to inform continuous self-improvement
Sets goals, creates and implements action plans, monitors progress, and evaluates results
Adeptly manages competing tasks and uses time efficiently and effectively
High degree of relevant and current job knowledge and skill
Consistently produces accurate, thorough, high-quality work in a timely manner
Builds and promotes a culture of health and safety in the workplace
Implements and enforces best practices in health and safety within the workplace
Models independent thinking and creativity
Demonstrates effective problem-solving skills
Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
Exercises sound judgment in the best interests of the organization
Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
Fosters enthusiasm, energy and commitment
Takes responsibility for personal actions, performance and health
Is reliable and accountable; shows up on time ready to work
Effectively works with their colleagues to ensure organizational success
Champions positive working relationships with staff and external stakeholders
Supports an environment of openness, and champions teamwork and communication across programs
Leverages the expertise and experience of others for organizational success
Takes responsibility for the success of the organization
Inspires, motivates and influences others in the organization
Acts as an ambassador of the organization, promoting the values and mission
Demonstrates pride and enthusiasm to the team and promotes cooperation, fairness and equity
Displays interest, concern and respect for their staff and their staff’s development
Establishes clear roles, responsibilities, priorities and performance targets for staff
Motivates, develops and retains a talented, high-performing team
Gives recognition and acknowledgement to staff for their achievements
Able to translate the strategic goals and priorities of the organization into an achievable and measurable operational plan for their unit
Makes clear, consistent, transparent and timely decisions
Displays effectiveness, assertiveness and persistence in the pursuit of program goals
Able to identify gaps in knowledge or capacity and seek the appropriate support and/or resources
Strives for high-quality performance and takes initiative to seek improvement in outputs and efficiencies
Delegates appropriately to fully utilize their staff to accomplish program goals
Creates a sense of accountability for results
Oversees and manages the organization’s resources, including ensuring sound financial management
Internal applications will be accepted until September 14th, 2026, 04:00 pm
“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.
External applicants will be reviewed after internal applicants have been reviewed and interviewed.
All qualified applicants are welcome to apply.
Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.
While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.
Verified company details for this employer are not available yet.
CAD 29.76-31.639999999999997 hourly / hour
Full-time
Entry · 1+ years experience
Onsite
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