Butler, VIP Services - Atlantis The Royal
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Key skills for this role
About the Role
Atlantis The Royal seeks a Butler for VIP Services to provide personalized luxury service to guests. The role involves anticipating guest needs, managing suite preparation, in-room check-in, and coordinating guest schedules.
Key Skills for This Role
Responsibilities
- Anticipate and collect data pertaining to guest preferences and needs throughout their stay
- Ensure the suite is prepared and ready as per guest requirements prior to arrival
- Greet guests at the Porte Cochere and escort them directly to the suite
- Carry out in room check in and attend to guest luggage and belongings
- Handle and prepare guest dry cleaning or laundry
- Prepare guest agenda or schedule including reservations, activities, and communicate to other departments
Requirements
- Bachelor's degree in Hospitality management or a related field
- Minimum of 2 years of butler experience
- Strong team playing skills
- Organizational skills and ability to multi task
- Positive attitude
- Strong command of English
- Strategic thinker with creative flair
- Ability to work flexibly and deal with rapid change
- Thorough and methodical approach
Full Job Posting
About the Resort
- Atlantis The Royal is the most ultra luxury experiential resort in the world, part of Kerzner International.
- Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses.
About The Role
- The Butler will anticipate as well as collect all data pertaining to guest preference and needs throughout their stay.
- Ensure the suite is prepared and ready as per guest requirements prior to arrival.
- Greet the guest at the Porte Cochere, extending a warm and personalized welcome and escort the guest directly to the suite.
- Carry out in room check in and attend to guest luggage and belongings as per guest preference.
- Handle and prepare guest dry cleaning or laundry.
- Prepare guest agenda or schedule including reservations, activities and other and communicate to other departments accordingly.
About You
- Bachelor’s degree in Hospitality management or a related field.
- Minimum of 2 years of butler experience.
- Strong team playing skills, organizational skills, ability to multi task, positive attitude.
- Strong command of English.
- Strategic thinker with creative flair.
- Ability to work flexibly and deal with rapid change.
- Thorough and methodical, not afraid to get hands dirty.
- Love communicating with guests and put yourself in their shoes.
Benefits
- Competitive, tax free salary paid in UAE Dirhams (AED).
- Generous food and beverage privileges.
- Exclusive discounted rates at all Kerzner properties worldwide.
- Comprehensive health insurance (with dental coverage).
- Annual flights home, life insurance, incentive program.
- Colleague wellness and social initiatives.
- Access to world class training, career mobility, and internal growth opportunities.
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