Business Process, Consultant
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Key skills for this role
About the Role
MASTER-WORKS seeks a Business Process Consultant to lead BPM solutions using the ARIS platform. The role involves process design, governance, mining, and client consulting. Requires 5-8 years of BPM experience and strong ARIS expertise.
Key Skills for This Role
Responsibilities
- Lead business process discovery, analysis, documentation, and optimization initiatives using the ARIS platform
- Design, configure, and implement ARIS solutions, including Process Design, Process Governance (APG), Process Mining, Reporting, Dashboards, and ARIS Connect
- Develop custom reports, scripts, macros, and automation solutions using JavaScript and ARIS APIs
- Lead process mining engagements by analyzing operational data to identify bottlenecks, compliance issues, process deviations, and performance improvement opportunities
- Design interactive dashboards and business intelligence solutions using ARIS Dashboards, Microsoft Power BI, Tableau, or equivalent analytics platforms
- Perform data extraction, transformation, validation, and modeling to support reporting, analytics, and process intelligence initiatives
- Conduct stakeholder workshops, business interviews, and requirements gathering sessions
- Translate business requirements into scalable functional and technical solution designs
- Configure workflow automation and governance processes to support approvals, process compliance, and operational excellence
- Provide technical leadership, mentoring, and guidance to junior consultants and project team members
- Troubleshoot complex functional and technical issues related to ARIS implementations, integrations, and custom developments
- Support integrations between ARIS and enterprise applications such as SAP, Oracle, Microsoft Dynamics, ServiceNow, HR systems, ERP platforms, and document management solutions
Requirements
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Business Administration, or related discipline
- 5–8 years of experience delivering BPM, Digital Transformation, Process Intelligence, or Enterprise Architecture initiatives
- Minimum of 3 years of hands on experience implementing and configuring the ARIS platform
- Proven consulting experience delivering enterprise scale BPM projects across multiple industries
- Strong JavaScript programming experience
- Experience developing REST API integrations and web services
- Strong SQL programming and database querying skills
- Experience with relational databases and data modeling concepts
- Experience in data extraction, transformation, cleansing, and validation
- Advanced Microsoft Excel skills, including Pivot Tables, Power Query, and advanced formulas
- Experience using Microsoft Power BI, Tableau, or similar business intelligence platforms
- Fluency in Arabic and English (written and spoken)
Full Job Posting
Role Overview
- Our subsidiary (Jadaya) is seeking a Business Process Consultant to join our Professional Services team. In this role, you will lead the design, implementation, and optimization of enterprise Business Process Management (BPM) solutions using the ARIS platform.
Key Responsibilities
- Lead business process discovery, analysis, documentation, and optimization initiatives using the ARIS platform.
- Design, configure, and implement ARIS solutions, including Process Design, Process Governance (APG), Process Mining, Reporting, Dashboards, and ARIS Connect.
- Develop custom reports, scripts, macros, and automation solutions using JavaScript and ARIS APIs.
- Lead process mining engagements by analyzing operational data to identify bottlenecks, compliance issues, process deviations, and performance improvement opportunities.
- Design interactive dashboards and business intelligence solutions using ARIS Dashboards, Microsoft Power BI, Tableau, or equivalent analytics platforms.
- Perform data extraction, transformation, validation, and modeling to support reporting, analytics, and process intelligence initiatives.
- Conduct stakeholder workshops, business interviews, and requirements‑gathering sessions to understand business objectives and operational challenges.
- Translate business requirements into scalable functional and technical solution designs.
- Configure workflow automation and governance processes to support approvals, process compliance, and operational excellence.
- Provide technical leadership, mentoring, and guidance to junior consultants and project team members.
- Troubleshoot complex functional and technical issues related to ARIS implementations, integrations, and custom developments.
- Support integrations between ARIS and enterprise applications such as SAP, Oracle, Microsoft Dynamics, ServiceNow, HR systems, ERP platforms, and document management solutions.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Business Administration, or a related discipline.
- 5–8 years of experience delivering Business Process Management (BPM), Digital Transformation, Process Intelligence, or Enterprise Architecture initiatives.
- Minimum of 3 years of hands‑on experience implementing and configuring the ARIS platform.
- Proven consulting experience delivering enterprise‑scale BPM projects across multiple industries.
- Strong JavaScript programming experience.
- Experience developing REST API integrations and web services.
- Strong SQL programming and database querying skills.
- Experience with relational databases and data modeling concepts.
- Experience in data extraction, transformation, cleansing, and validation.
- Advanced Microsoft Excel skills, including Pivot Tables, Power Query, and advanced formulas.
- Experience using Microsoft Power BI, Tableau, or similar business intelligence platforms.
- Familiarity with cloud technologies and enterprise integration architectures is an advantage.
Preferred Qualifications
- ARIS Professional or ARIS Certified Consultant certification.
- Experience with Lean, Six Sigma, or Process Excellence methodologies.
- Knowledge of Enterprise Architecture frameworks.
- Experience with SAP Signavio or other BPM platforms.
- Experience working in consulting or professional services organizations.
- Project management certifications such as PMP, PRINCE2, or Agile Scrum.
Job Location
- Client Site.
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