Business Development Representative
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Key skills for this role
About the Role
Swap is seeking a Business Development Representative to drive growth by identifying and generating new business opportunities. You will engage with potential customers, understand their needs, and position Swap's AI-native commerce platform as the ideal solution.
Key Skills for This Role
Responsibilities
- Identify and research potential key decision makers within target accounts
- Develop and execute strategies to generate new business leads through cold calling, email campaigns, social media outreach, and networking events
- Qualify inbound leads and convert them into discovery meetings booked
- Engage with potential customers to understand their business needs, pain points, and goals
- Effectively communicate the value proposition of Swap’s products and services over phone, email, and social selling
- Build and maintain strong relationships with potential customers through consistent follow up and value added communication
- Partner closely with Account Executives to develop ongoing engagement strategy with assigned prospect accounts to drive revenue goals
- Stay up to date on industry trends, market conditions, and competitors to effectively position Swap in the marketplace
- Track and report on individual key metrics such as lead conversion rates, sales pipeline development, and overall business development performance
- Utilize CRM tools to maintain accurate records of all interactions with potential customers
Requirements
- 6+ months experience in business development, sales, or a related field, preferably within the tech or e commerce industry
- Strong communication and interpersonal skills
- Excellent organizational skills with attention to detail
- Ability to work independently and as part of a team in a fast paced environment
- Proficiency in CRM software (e.g., HubSpot, Apollo) and sales enablement tools preferred
- Proactive, results oriented mindset with a passion for sales and business growth
- Bachelor's degree preferred, or equivalent relevant real world experience
Full Job Posting
About Swap
- Swap is the infrastructure behind modern agentic commerce, an AI native platform connecting backend operations with a forward thinking storefront experience.
- Built for brands that want to sell anything anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin protecting decisions with real time data and capability.
About The Role
- As a Business Development Representative (BDR) at Swap, you will be a key player in driving our growth by identifying and generating new business opportunities.
- You will be responsible for engaging with potential customers, understanding their needs, and positioning Swap’s offerings as the ideal solution to their challenges.
Responsibilities
- Identify and research potential key decision makers within your target accounts.
- Develop and execute strategies to generate new business leads through cold calling, email campaigns, social media outreach, and networking events.
- Qualify inbound leads and convert them into discovery meetings booked.
- Engage with potential customers to understand their business needs, pain points, and goals.
- Effectively communicate the value proposition of Swap’s products and services to potential customers over phone, email and social selling.
- Build and maintain strong relationships with potential customers through consistent follow up and value added communication.
- Partner closely with Account Executives to develop ongoing engagement strategy with assigned prospect accounts to drive revenue goals.
- Stay up to date on industry trends, market conditions, and competitors to effectively position Swap in the marketplace.
- Track and report on individual key metrics such as lead conversion rates, sales pipeline development, and overall business development performance.
- Utilize CRM tools to maintain accurate records of all interactions with potential customers.
Requirements
- 6+ months experience in business development, sales, or a related field, preferably within the tech or e commerce industry.
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Excellent organizational skills with a keen attention to detail.
- Ability to work independently and as part of a team in a fast paced environment.
- Proficiency in CRM software (e.g., HubSpot, Apollo) and sales enablement tools preferred.
- A proactive, results oriented mindset with a passion for sales and business growth.
- Bachelor's degree preferred, or equivalent relevant real world experience.
Benefits
- Competitive base salary with uncapped commission structure.
- Stock options in a high growth startup.
- Competitive PTO with public holidays additional.
- Private Health.
- Pension.
- Wellness benefits.
- Breakfast Mondays.
- For New York–based candidates, the base salary range for this position is $60,000 – $65,000, in compliance with applicable pay transparency laws. Additional compensation may include commission, equity, and benefits.
Diversity & Equal Opportunities
- We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views.
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