Business Development Officer- SME - SaleS
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Key skills for this role
About the Role
Mashreq is seeking a Business Development Officer to sell business banking products to SME prospects and maintain client relationships. The role requires achieving monthly sales targets, prospecting, and adhering to KYC/AML policies.
Key Skills for This Role
Responsibilities
- Achieve monthly sales targets in the financial year
- Prospect in targeted markets through phone calls and face to face visits
- Present and sell all business banking products and services to potential customers
- Maintain and develop relationships with existing customers to enhance cross sell opportunities
- Adhere to Bank's KYC and AML policy
- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts
Requirements
- Graduate in any discipline
- 1 2 years of banking sales experience
- Basic knowledge of SME banking products, service policies, and processes
- Confidence, persistence, and strong verbal/written communication skills
Full Job Posting
Job Purpose
- Sell entire range of business banking products to potential SME prospects and maintain strong relationships with existing clients of the bank.
Key Result Areas
- Achieve monthly sales targets in the financial year.
- Prospect in targeted markets that require meeting standards in phone calls and face to face visits.
- Present and sell all business banking products and services to potential customers in an ethical, structured, and professional manner.
- Maintain and develop relationships with existing customers to enhance cross sell opportunities.
- Adhere to Bank's KYC and AML policy.
- Ensure KYC guidelines are adhered while onboarding business banking customers.
- Act as an external personal contact between the bank and its existing and potential markets.
- Conduct micro marketing activities including participation in various SME events and other direct marketing activities.
- Handle objections with a view to getting the customer to buy.
- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
- Participate in all team activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean and rewards celebrations.
Knowledge, Skills and Experience
- Sales profile requiring confidence, persistence, personality, and verbal/written communication skills.
- Basic knowledge of products, service policies, and processes of SME Banking.
- Graduate in any discipline with 1 2 years of banking sales experience.
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