Business Development Officer- SME - SaleS
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Key skills for this role
About the Role
Mashreq is seeking a Business Development Officer to sell business banking products to SME prospects and maintain relationships with existing clients. The role involves achieving monthly sales targets, prospecting, and cross-selling.
Key Skills for This Role
Responsibilities
- Achieve monthly sales targets in the financial year
- Prospect in targeted markets that require meeting standards in phone calls and face to face visits
- Present and sell all business banking products & services to potential customers in an ethical structured & professional manner
- Maintaining and developing relationships with existing customers to enhance cross sell opportunities
- Adhere to Bank's KYC & AML policy
- Ensure that the KYC guidelines are adhered while onboarding the business banking customers
- Acting as an external personal contact between the bank and its existing and potential markets
- Conducting micro marketing activities that include participation in various SME events and other direct marketing activities
- Handling objections with a view to getting the customer to buy
- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts
- Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations
Requirements
- Sales profile with confidence, persistence, personality and verbal written skills
- Basic knowledge of products, service policies and processes of SME Banking
- Graduate any discipline with 1 2 years banking sales experience
Full Job Posting
Job Purpose
- Sell entire range of business banking products to potential SME prospects & to maintain strong relationships with existing clients of the bank.
Key Result Areas
- Achieve monthly sales targets in the financial year.
- Prospect in targeted markets that require meeting standards in phone calls and face to face visits.
- Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.
- Maintaining and developing relationships with existing customers to enhance the cross sell opportunities.
- Adhere to Bank's KYC & AML policy.
- Ensure that the KYC guidelines are adhered while onboarding the business banking customers.
- Acting as an external personal contact between the bank and its existing and potential markets.
- Conducting micro marketing activities that include participation in various SME events and other direct marketing activities.
- Handling objections with a view to getting the customer to buy.
- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
- Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
Knowledge, Skills And Experience
- Sales profile that require confidence, persistence, personality and verbal written.
- Basic knowledge of products, service policies and processes of SME Banking.
- Graduate any discipline with 1 2 years banking sales experience.
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