Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
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Key skills for this role
About the Role
Mashreq Corporate & Investment Banking Group seeks a Business Development Officer for Personal Loan sales and fulfillment. The role involves converting leads into sales, managing customer issues, and meeting KPI targets.
Key Skills for This Role
Responsibilities
- Analyze leads received and convert them into sales
- Update all systems as per call with customer
- Process requests or offers given to customers
- Follow up with concerned departments on delayed processes
- Handle customer issues and resolve them at the earliest
- Maintain records of all approvals and requests
- Meet KPI targets in terms of revenues through PL Sales and PL Fulfillment
- Acquire new business through cross sell to increase penetration
- Manage assigned leads via CRM within agreed TAT
Requirements
- Diploma / Highschool
- 1 2 years of relevant work experience in Personal Banking in PMU/ Relationship Management/ Tele Sales/Services
- Strong analytical and logical skills
- Sound market knowledge and Personal Banking understanding
- Sound technical skill set across diverse products
Full Job Posting
Key Responsibilities
- Analysis of leads received.
- Conversion of leads into sale.
- Updating of all systems as per the call with the customer.
- Processing of the request or offer given to the customer.
- Constant follow up with concerned department if process is delayed.
- Handling of all customer issues and resolve at the earliest.
- Maintain records of all approvals and requests.
- Meeting KPI targets set in terms of revenues through PL Sales and PL Fulfillment.
- Acquire new Business through Cross sell to increase penetrations.
- Managing assigned Leads via CRM within the agreed TAT.
Qualifications
- Strong analytical, logical skills.
- Sound market knowledge and Personal Banking understanding.
- Sound technical skill set across diverse products.
- Diploma / Highschool.
- 1 2 years of relevant work experience in Personal Banking in PMU/ Relationship Management/ Tele Sales/Services.
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