Business Development Manager
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Key skills for this role
About the Role
Servme seeks a high-performing Business Development Manager to own the full SMB sales cycle for their hospitality CRM platform. The role focuses on closing new business, managing a high-volume pipeline, and hitting aggressive revenue targets.
Key Skills for This Role
Responsibilities
- Own and execute the full SMB sales cycle from qualified lead to closed won
- Conduct discovery calls and product demos with decision makers (owners, founders, operators)
- Actively manage inbound leads and outbound outreach to build pipeline
- Consistently close new business and achieve monthly and quarterly revenue targets
- Manage a high volume pipeline with short to medium sales cycles
- Understand customer needs and position Servme as a clear business solution
- Handle objections, pricing discussions, and contract negotiations confidently
- Maintain accurate pipeline tracking, forecasting, and CRM hygiene
- Collaborate with SDR, Marketing, and Customer Success teams for smooth handover
- Provide market and customer feedback to Product and Marketing teams
Requirements
- 4–5 years of experience in SMB sales, B2B sales, or SaaS sales
- Proven track record of closing deals and hitting revenue targets
- Experience selling to SMB decision makers (owners, founders, GMs)
- Strong presentation, negotiation, and objection handling skills
- Ability to manage multiple deals and priorities simultaneously
- Experience using CRM systems (HubSpot, Salesforce, or similar)
- Highly driven, results oriented mindset
- Strong communication and relationship building skills
- Fluency in English and Arabic required
- Experience in SaaS or hospitality tech is a strong advantage
Full Job Posting
The Job in a Nutshell
- At Servme, growth is driven by execution. This role is about closing new business and driving revenue.
- Looking for a high performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal.
- Hands on, individual contributor role focused purely on pipeline conversion and revenue delivery.
Responsibilities
- Own and execute the full SMB sales cycle from qualified lead to closed won.
- Conduct discovery calls and product demos with decision makers (owners, founders, operators).
- Actively manage inbound leads and outbound outreach to build pipeline.
- Consistently close new business and achieve monthly and quarterly revenue targets.
- Manage a high volume pipeline with short to medium sales cycles.
- Understand customer needs and position Servme as a clear business solution.
- Handle objections, pricing discussions, and contract negotiations confidently.
- Maintain accurate pipeline tracking, forecasting, and CRM hygiene.
- Collaborate with SDR, Marketing, and Customer Success teams for smooth handover.
- Provide market and customer feedback to Product and Marketing teams.
What Are We Looking For?
- 4–5 years of experience in SMB sales, B2B sales, or SaaS sales.
- Proven track record of closing deals and hitting revenue targets.
- Experience selling to SMB decision makers (owners, founders, GMs).
- Strong presentation, negotiation, and objection handling skills.
- Ability to manage multiple deals and priorities simultaneously.
- Experience using CRM systems (HubSpot, Salesforce, or similar).
- Highly driven, results oriented mindset.
- Strong communication and relationship building skills.
- Experience in SaaS or hospitality tech is a strong advantage.
- Fluency in English and Arabic required (French is a plus).
What We Offer You
- Inclusive and diverse culture with remote, in office, and hybrid work setups.
- Highly competitive compensation packages including bonuses and potential for shares.
- Personal development with regular training and annual learning stipend.
- Autonomy, mentoring, and challenging goals in a hyper growth environment.
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