Business Development Manager

Key Responsibilities

• Identify, scope, and qualify new business opportunities within the assigned territory that align with the company’s service offerings.
• Retain and grow revenue from existing clients through deep selling, cross-selling, and value-added service offerings.
• Conduct face-to-face meetings with prospective and current customers to understand their logistics needs and present tailored solutions.
• Prepare and deliver compelling proposals and presentations that meet client objectives.
• Build and maintain long-term, trust-based relationships with clients, acting as their primary point of contact.
• Collaborate with internal teams—product, operations, and finance—to ensure smooth implementation and service delivery.
• Analyze market trends, customer feedback, and competitor activities to identify new business opportunities and maintain a competitive edge.
• Achieve monthly, quarterly, and annual sales targets related to customer acquisition, volume growth, revenue, and gross profit.
• Ensure timely and accurate documentation of all sales activities in the CRM system and adherence to sales processes and organizational policies.

Candidate Requirements

• Prior experience in sales or business development within the logistics, freight forwarding, or supply chain industry.
• Strong negotiation, presentation, and interpersonal skills.
• Self-motivated with a target-driven approach and ability to work independently.
• Willingness to travel within the assigned territory for client meetings and business development activities.

Key Performance Indicators (KPIs):

Qualifications & Experience:

• Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
• 6+ years of sales/business development experience in Freight Forwarding, Logistics, Supply Chain, or Project Logistics.
• Proven track record in new business acquisition and account management.

Disclaimer

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