Business Development Manager-Logistics

Duties and Responsibilities

• Acquire new accounts using a strategic approach to increase sales revenue and to drive growth with prospects within a specific target of customers looking for 3PL Warehousing and Transportation services.
• Achieve growth goals assigned through cold calling, customer meetings and customer presentations.
• Maintain administrative processes on a weekly basis, include but not limited to: various reports, zoho/CRM updates
• Prepares account plans for all existing significant accounts, with QBR activity and reporting.
• Responsible for servicing accounts, information management, monthly reporting, training, and meeting set targets.
• Responsible for revenue attainment, customer satisfaction and revenue retention.
• Consult with new customers after sales or signed contracts to resolve problems and/or ongoing support and customer service.
• Complete the new customer onboarding program and checklist detailing both customer and operational requirements for all new key accounts or significant expansion within existing accounts.
• Knowledgeable about all services and benefits Remco can provide and educating customers. Provide clients with presentations (i.e. PowerPoint) on the benefits and uses of our services.
• Understanding the operations side of the business to ensure there is a good match with the customer’s needs and the services we provide.
• Communicate with operations management on a regular basis.
• Periodically assist in training and working with account supervisors/managers managing current customers.
• Minimum requirements
• University degree or equivalent college diploma in Logistics.
• Successful sales experience in 3PL Brokerage is required.
• Excellent working knowledge of MS Office, Excel and Word.
• Strong attention to detail.
• Energetic, self-starter, and pleasant to talk too.
• Excellent polite and persuasive communication skills.
• Strong written and verbal communication skills - with an emphasis on grammar and formatting for customer communication.