Business Development Manager - Join Our Talent Pool

Overview

Business Development Managers

Key Accountabilities

• Conduct market analysis to understand the addressable market, identify opportunities, and determine priority clients to target.
• Generate new business and organic growth opportunities within the UAE.
• Develop and maintain relationships and partnerships across the UAE market to support our growth ambitions.
• Work with Business Units to lead the shaping and design of new market‑facing value propositions.
• Support the development of new products and service offerings, while strengthening our existing USPs.
• Provide guidance and support in the development of appropriate solutions during bidding, working closely with SMEs and the Bid team.
• Create, lead, and implement a structured client engagement programme that provides a clear framework for the sales team.
• Drive business growth by identifying, developing, and closing profitable opportunities in the UAE, ensuring revenue and profit targets are met.
• Build and maintain strong relationships with government entities, private‑sector stakeholders, partners, and international organisations.
• Lead market analysis, monitor trends, and develop innovative strategies—including partnerships, joint ventures, and new business models—to position Serco competitively.
• Represent Serco at senior levels, industry events, and client engagements, delivering proposals and value propositions that build trust and credibility.
• Ensure compliance with governance requirements, local laws, and reporting standards while maintaining accurate pipeline data.
• Collaborate with internal teams and partners to design, package, and deliver compelling market propositions with clear ROI.
• Support and lead bid processes to ensure high‑quality, competitive submissions aligned with customer needs and Serco’s standards.

Specific Requirements

• Minimum of 10 years’ experience in business development or solutions management in the region, preferably within the UAE.
• Proven experience operating in the Middle East market, particularly within the UAE.
• Strong understanding of the sectors relevant to the business development remit.
• Graduate‑calibre candidate, preferably holding a relevant bachelor’s degree from a reputable institution.
• Extensive bidding, business development, and commercial experience, having worked on large and complex business opportunities.
• Exceptional interpersonal and negotiation skills.
• Strong analytical and problem‑solving abilities.
• Proficiency in English; Arabic language skills are preferred.
• Strong knowledge of the UAE market, with an established network that supports growth ambitions.
• Demonstrated ability to lead cross‑functional teams and manage complex projects.