Business Development Manager – Intermediaries

Own and deliver the growth strategy across intermediary channels, with a primary focus on Fleet Management Companies (FMC’s)

Develop and expand relationships with FMC’s, while also identifying opportunities across the claims sector with placing brokers, insurers, and TPAs

Drive sustainable volume growth through both existing partnerships and new business acquisition

Identify and activate new routes to market aligned with strategic objectives

Build and maintain strong, long-term relationships with key work providers across leasing and wider intermediary channels

Develop structured account plans to increase volume, service adoption, and share of wallet

Drive retention and growth through consistent engagement, performance delivery, and value demonstration

Lead regular commercial and performance review meetings with key partners

Take accountability for commercial performance across intermediary accounts, including pipeline, conversion, and revenue delivery

Ensure all opportunities are supported by robust commercial models and aligned to partner frameworks

Work closely with internal teams to ensure operational delivery meets or exceeds partner expectations and service commitments

Tailor sopp+sopp’s accident management and SaaS propositions to meet the needs of intermediary partners

Support the development of scalable, commercially viable solutions across multiple channels

Contribute to the ongoing refinement of service offerings to reflect market and partner requirements

Support and lead tenders, RFPs, and framework opportunities across leasing and intermediary channels

Ensure submissions are commercially robust, differentiated, and aligned to strategic growth objectives

Coordinate cross-functional input to deliver high-quality, compelling proposals

Utilise data and MI to monitor performance across channels, identify trends, and drive growth

Provide insight-led recommendations to improve conversion, increase volumes, and enhance partner outcomes

Continuously review and improve commercial processes to drive efficiency, consistency, and performance

Represent sopp+sopp across intermediary sectors at industry events, forums, and partner engagements

Build strong market presence and credibility across all relevant channels

Maintain an up-to-date understanding of market trends, competitor activity, and emerging opportunities

Work closely with Operations, Implementation, and Marketing to ensure seamless onboarding and delivery

Ensure a strong alignment between commercial commitments and operational performance

Act as the bridge between partner expectations and internal delivery teams

At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.

Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.

We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning.

Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed.

Activate Group is a fast-growing business approaching 1,000 team members nationwide.

We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.

We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.

We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.

Our purpose underpins everything we do: Make someone’s bad day better

Our values define how we work with our team members, customers and suppliers:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.

• Strive for bette r – Be bold. Challenge the norm - make small improvements often.

• Win together – Be a team player. Win together, learn together, respect each other.