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Business Analyst, Technology and Operations
Yorkville University
Toronto, CAN
Full Time
Mid
Hybrid
4 days ago
Business AnalysisRequirements GatheringProcess MappingUser Acceptance TestingMicrosoft WordMicrosoft PowerPoint
Free
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Business AnalysisRequirements GatheringProcess Mapping
About the Role
Yorkville University seeks a Business Analyst to bridge Technology and Operations with business stakeholders. You will gather requirements, lead discovery sessions, and support system implementations including ERP and scheduling tools.
Key Skills for This Role
Business AnalysisRequirements GatheringProcess MappingUser Acceptance TestingMicrosoft WordMicrosoft PowerPoint
Responsibilities
- Gather and document business requirements from stakeholders across operations, IT, and compliance
- Lead discovery and workflow mapping sessions to map current state processes, identify gaps, and recommend improvements
- Assess potential solutions, provide feedback on feasibility, and identify risks and priorities
- Develop test cases, coordinate UAT, and ensure requirements are validated and traceable
- Support project delivery and vendor coordination, manage timelines, and communicate progress
Requirements
- Post secondary degree or diploma in business administration, information technology, or related field
- Relevant experience in business analysis or similar role, including gathering and translating business requirements, process mapping, and supporting system implementation or integration projects
- Excellent organizational skills and ability to manage competing demands under pressure
- Proficiency with Microsoft Word, PowerPoint, Smartsheet, and Visio
- Exceptional communication skills to translate technical language for non technical audience
- Familiarity with SQL is an asset
- Familiarity with CRMs, LMS, and ERP systems
Full Job Posting
Who we are
- Yorkville University and Toronto Film School are committed to democratizing education and empowering learners.
- We offer rigorous, flexible programs at private, accredited degree granting institutions in Canada.
Who we need
- We are looking for a Business Analyst, Technology and Operations to bridge Technology and Operations with business stakeholders.
- This is a full time hybrid role based in Toronto.
What's in it for you
- Impact: Collaborate across the university to ensure operational efficiency and seamless technology integration.
- Technical growth: Gain exposure to high visibility projects and senior leadership.
- Career development: Opportunity to move into a Senior Business Analyst role.
As our new Business Analyst, you will
- Gather and document business requirements from stakeholders across operations, IT, and compliance.
- Lead discovery and workflow mapping sessions to map current state processes and recommend improvements.
- Assess potential solutions, provide feedback on feasibility, and identify risks and priorities.
- Develop test cases, coordinate UAT, and ensure requirements are validated and traceable.
- Support project delivery and vendor coordination, manage timelines, and communicate progress.
You have
- Post secondary degree or diploma in business administration, information technology, or related field.
- Relevant experience in business analysis or similar role, including requirements gathering, process mapping, and system implementation.
- Excellent organizational skills and ability to manage competing demands under pressure.
- Proficiency with Microsoft Word, PowerPoint, Smartsheet, and Visio.
- Exceptional communication skills to translate technical language for non technical audience.
- Familiarity with SQL is an asset.
- Familiarity with CRMs, LMS, and ERP systems.
Why work at Yorkville University?
- Professional growth opportunities including tuition free courses across institutions.
- Diverse and inclusive community where authenticity is celebrated.
- Compensation philosophy: fair, straightforward, supportive of growth.
Compensation philosophy
- Minimum annual salary of CAD 75,000, midpoint of CAD 80,000, maximum of CAD 85,000.
- Offers based on skills, experience, and role complexity.
Join us
- We welcome candidates with a range of backgrounds; if you have 70% of qualifications, express interest.
- Hiring process includes virtual interview with Talent Advisor, case study, and final interview with stakeholders.
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