Business Analyst II
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Key skills for this role
About the Role
Robertson & Company Ltd. is seeking a Business Analyst II for a 3-month contract with a top financial institution. The role involves leading business analysis for IBM TRIRIGA implementations, requiring 3+ years of BA experience and hands-on experience with workflow-driven enterprise platforms.
Key Skills for This Role
Responsibilities
- Lead a structured, disciplined business analysis approach to plan, elicit, analyze, document, communicate, and manage business requirements throughout the project lifecycle
- Apply a wide range of requirements elicitation techniques (e.g., workshops, interviews, process walkthroughs, document analysis)
- Identify, document, and validate current state business processes, and collaborate to design future state processes and solutions leveraging IBM TRIRIGA best practices
- Act as a key liaison between stakeholders and technology delivery teams
- Ensure project issues, risks, and concerns related to requirements are proactively identified, tracked, and resolved
- Contribute to quality assurance activities, including supporting test scenarios and scripts, participating in system testing and UAT
- Work independently with minimal supervision, managing priorities and stakeholder expectations
Requirements
- 3+ years of experience as a Business Analyst
- Hands on experience working with workflow driven enterprise platforms (IBM TRIRIGA, Pega or similar)
- Experience producing high quality documentation, including process flows, functional requirements, and system level descriptions
- Experience working in complex, cross functional enterprise environments
- Strong analytical, problem solving, and communication skills
- Experience working in Agile or hybrid delivery models, including use of tools such as Jira and Confluence
Full Job Posting
Introduction
- Our client is a top financial institution with significant North American holdings.
- Robertson is seeking a skilled Business Analyst II to join our client in support of an existing vacancy.
- Contract Period: 3 months with potential to extend or convert.
- Pay Rate: Starting from CAD 38 per hour.
- Location: Toronto, ON.
- Location Type: Hybrid.
- Business Hours: Monday Friday, Core business hours.
Job Responsibilities
- Lead a structured, disciplined business analysis approach to plan, elicit, analyze, document, communicate, and manage business requirements throughout the project lifecycle.
- Apply a wide range of requirements elicitation techniques (e.g., workshops, interviews, process walkthroughs, document analysis) to probe, challenge, clarify, and validate requirements with business and technology stakeholders.
- Identify, document, and validate current state business processes, and collaborate with business and technology partners to design and document future state processes and solutions leveraging IBM TRIRIGA best practices.
- Act as a key liaison between stakeholders and technology delivery teams, ensuring clear understanding and translation of business needs.
- Functional and system requirements.
- Testing strategies and artifacts.
- Collaborate closely with technology partners, and stakeholders to provide recommendations that support effective solution design, configuration, and delivery within the TRIRIGA platform.
- Ensure project issues, risks, and concerns related to requirements are proactively identified, clearly articulated, tracked, and resolved (including dependencies, assumptions, constraints, and scope considerations).
- Proactively identify and manage requirements related risks and impacts, anticipating downstream effects on delivery, operations, and business readiness.
- Contribute to quality assurance activities: supporting the development and review of test scenarios and test scripts; participating in system testing and user acceptance testing (UAT); communicating defects, issues, and supporting resolution.
- Work independently with minimal supervision, while effectively managing priorities, timelines, and stakeholder expectations in a complex enterprise environment.
Experience & Qualification Requirements
- 3+ years of experience as a Business Analyst.
- Hands on experience working with workflow driven enterprise platforms: IBM TRIRIGA, Pega or similar case management / workflow based applications.
- Workflow based systems, including process flows, approvals, states, and lifecycle management.
- How enterprise platforms drive and control business processes through system configuration.
- Out of the box (OOTB) functionality vs. customization trade offs.
- Work directly within applications to analyze and understand end to end process flows and system behavior.
- Interpret how workflows and modules function across different parts of the platform.
- Translate platform capabilities into clear, structured functional documentation and process designs.
- Experience producing high quality documentation, including process flows, functional requirements, and system level descriptions.
- Experience working in complex, cross functional enterprise environments, partnering with both business and technology teams.
- Strong analytical, problem solving, and communication skills.
- Experience working in Agile or hybrid delivery models, including use of tools such as Jira and Confluence.
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