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Partner with business stakeholders to understand needs, challenges, and opportunities for improvement
Gather, analyze, and document business requirements and translate them into functional specifications
Evaluate existing business processes and recommend system enhancements aligned with organizational goals
Support enterprise system implementations, upgrades, releases, and continuous improvement initiatives
Lead or participate in testing activities, including validation of vendor-delivered enhancements and system changes
Troubleshoot system, workflow, and data issues while providing effective, timely solutions
Develop reports, dashboards, audits, and data insights to support operational and strategic decision-making
Maintain business process documentation, support materials, and system procedures
Collaborate with cross-functional teams to ensure system performance, security, compliance, and data integrity
Support change management activities and ensure adherence to established governance and change-control processes
Build strong relationships with stakeholders across Canada and Finning's global operations
What We're Looking For:
Diploma or degree in Information Technology, Business or a related field
3 to 5 years of experience in Business Analysis, business systems, digital transformation, enterprise applications, or related analytical roles.
Experience working with enterprise business systems and translating business requirements into technical solutions
Experience performing system testing, validation, troubleshooting, and process analysis
Knowledge of system testing, UAT, validation, defect management, and quality assurance practices.
Experience with AI-enabled solutions, automation technologies, or digital workplace tools is considered an asset.
Strong analytical, problem-solving, and critical-thinking skills
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Excellent communication and stakeholder management skills with the ability to present information to technical and non-technical audiences
Strong organizational and project coordination abilities, with a track record of managing multiple priorities
A collaborative, customer-focused approach and a commitment to continuous improvement
At Finning, you'll have the opportunity to work on meaningful projects that impact employees and operations across a global organization. You'll collaborate with talented colleagues, contribute to innovative business solutions, and continue developing your expertise in business analysis and enterprise systems within a supportive and inclusive environment.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
World's largest Caterpillar equipment dealer and services provider.
Visit company websiteJobs and hiring trendsCAD 80000-90000 yearly / year
Full-time
Mid · 3+ years experience
Hybrid
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