Business Analyst / Functional Lead - D365 SCM
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Key skills for this role
About the Role
Lead workshops and process discovery for Supply Chain Management, translating requirements into D365 solutions, with expertise in manufacturing processes and documentation.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Lead Fit-to-Standard workshops and process discovery for SCM streams.
- Translate business requirements into scalable D365 solutions with minimal customization.
- Prepare and maintain functional documentation:
• Functional Design Documents (FDD)
- Configuration workbooks
- AS-IS / TO-BE process maps
- Requirement traceability matrices (RTM)
- Align functional solutions across Procurement, Inventory, WMS, Sales, Planning, and Finance integration.
- Coordinate with technical teams for integrations, reporting, and extensions.
Metal And Fabrication And Process And Manufacturing Industry Process Ownership
- Thorough knowledge of Manufacturing processes in Metal/Fabrication/ process /Manufacturing Industry
- Good Knowledge of procure to Pay process
- Good Knowledge of Order to cash process
- Good knowledge of Supply chain processes
- Good knowledge of Warehousing processes (inbound, Outbound, warehouse management, yard management)
- Working knowledge of Scrap management, recycling processes
• Procurement & Sourcing
- Vendor setup, PR/PO workflows, purchase agreements, import procurement, landed cost, invoice matching.
- Inventory Management:
- Item model groups, storage/tracking dimensions, costing methods, batch/serial management, valuation processes.
• Warehouse Management (WMS)
Wave processing, work templates, mobile device menus, cycle counting, inventory adjustments.
• Sales & Distribution
Order-to-cash lifecycle, pricing (per KG/MT), trade agreements, surcharges, and customer compliance (heat certificates, COA).
• Master Planning And MRP
Coverage groups, planning policies, planned order processing, safety stock, and production demand.
• Product Information Management
- Released products, BOMs, categories, variants, and product lifecycle management.
- Production control and Execution
Required Skills & Experience
- Strong functional expertise in Microsoft Dynamics 365 SCM (F&O)
- .
- Must have done at least 2 end to end D365 implementation in Manufacturing industries.
- Experience in Fabrication /Manufacturing /Pipe/ Metal / Copper / Aluminium industry (steel, aluminium, copper, cable manufacturing) is desirable.
- Experience in UAT/SIT, defect triage, and go-live support.
- Stakeholder management, documentation, and workshop facilitation skills.
Core Competencies
- Ownership, accountability, and leadership
- Analytical thinking and problem-solving
- Workshop facilitation and communication
- Decision-making under pressure
- Team mentoring and cross-functional collaboration
Key Deliverables
- Business process study and Optimization recommendation
- Business requirements conversion into an IT solution/Business systems mapping.
- AS-IS and TO-BE process documentation (Procurement, Inventory, WMS, Planning, Sales).
- End-to-end process documentation.
- Workshops with Business teams to understand business requirements
- Handle change management.
- Business system Fit-Gap analysis report with prioritization.
- BRD / FRD / FDD/User stories documentation.
- Requirement Traceability Matrix (RTM).
- End-to-end business test scenarios.
- UAT completion and business sign-off.
- Reporting requirement documentation (operational + finance).
- Inputs for Power BI dashboards and KPIs.
- Root cause analysis for recurring issues.
- Enhancement backlog and improvement roadmap.
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