Business Analyst
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Key skills for this role
About the Role
Fiserv is seeking an experienced Senior Business Analyst to support a strategic programme migrating credit card portfolios between processing platforms. The role requires deep payments domain expertise, experience with VisionPLUS/FirstVision, and demonstrated use of AI tools in business analysis.
Key Skills for This Role
Responsibilities
- Collaborate with business stakeholders, technology teams, and external partners to elicit, analyse, document, and validate business and functional requirements
- Analyse existing credit card issuing and processing workflows, identify gaps, and define future state requirements aligned to migration objectives
- Leverage AI assisted tools to accelerate requirements discovery and summarisation
- Support the design and execution of credit card platform migration strategies
- Define and validate data mapping, transformation rules, reconciliation requirements, and cutover dependencies
- Produce high quality business process models, functional specifications, migration artefacts, and data definitions
- Support User Acceptance Testing (UAT) and system integration testing activities related to migrated functionality
- Act as a key liaison between business units, technology teams, delivery partners, and vendors
Requirements
- Strong understanding of credit card issuing, processing platforms, and payment ecosystems
- Working knowledge of payments regulatory requirements, including PCI DSS and local regulations
- Strong hands on experience with VisionPLUS / FirstVision platforms for credit and debit card management
- Familiarity with authorisation, clearing, settlement, dispute management, and lifecycle events
- Experience supporting large scale data migration programmes, including data mapping and reconciliation
- Ability to analyse large data sets and perform impact and dependency analysis
- Demonstrated use of AI tools to enhance business analysis activities
- Prior involvement in platform migration or major transformation programmes within payments or financial services
Full Job Posting
About Your Role
- We are seeking an experienced Senior Business Analyst to support a strategic programme involving the migration of credit card portfolios from one processing platform to another.
- The role demands deep payments domain expertise, strong analytical capability, and proven experience delivering complex, large scale migrations in regulated environments.
- The ideal candidate will also demonstrate the practical application of AI in business analysis.
What You’ll Do
- Requirements Gathering & Business Analysis Collaborate with business stakeholders, technology teams, and external partners to elicit, analyse, document, and validate business and functional requirements.
- Analyse existing credit card issuing and processing workflows, identify gaps, and define future state requirements aligned to migration objectives.
- Leverage AI assisted tools to accelerate requirements discovery and summarisation, improve consistency and quality of requirement definitions, and support impact analysis and dependency identification.
- Ensure requirements are clear, testable, traceable, and aligned with business outcomes.
- Migration Analysis & Planning Support Support the design and execution of credit card platform migration strategies, ensuring minimal customer and operational disruption.
- Define and validate data mapping, transformation rules, reconciliation requirements, and cutover dependencies.
- Assist in planning and validation of parallel runs, rehearsals, and migration checkpoints, with a focus on data integrity and regulatory compliance.
- Process & Functional Documentation Produce high quality business process models, functional specifications, migration artefacts, and data definitions.
- Maintain end to end requirements traceability from business need through design, build, and test.
- Testing, Validation & Readiness Support User Acceptance Testing (UAT) and system integration testing activities related to migrated functionality.
- Validate migrated data, business rules, and processing outcomes against defined requirements.
- Ensure solutions meet security, regulatory, and operational readiness standards.
Experience You’ll Need To Have
- Strong understanding of credit card issuing, processing platforms, and payment ecosystems.
- Working knowledge of payments regulatory requirements, including PCI DSS and local regulations.
- Strong hands on experience with VisionPLUS / FirstVision platforms for credit and debit card management.
- Familiarity with authorisation, clearing, settlement, dispute management, and lifecycle events.
- Experience supporting large scale data migration programmes, including data mapping and reconciliation.
- Ability to analyse large data sets and perform impact and dependency analysis.
- Demonstrated use of AI tools to enhance business analysis activities, particularly requirements definition and analysis efficiency.
- Prior involvement in platform migration or major transformation programmes within payments or financial services.
Experience That Would Be Great To Have
- Experience with leading card processing platforms.
- Knowledge of ISO 8583 messaging, APIs, and service based integrations in card processing.
- Familiarity with Agile and Waterfall delivery methodologies.
- Professional certifications (e.g. CBAP, PMP, payments specific certifications) are desirable.
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