Business Analyst – Business Banking (Subject Matter Expert)
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Key skills for this role
Role Overview
The Senior Business Analyst will act as a Business Banking subject matter expert responsible for gathering, analyzing, and documenting requirements across Business Banking products and services.
The role covers customer onboarding and account maintenance while partnering with Product, Operations, Compliance, Risk, and Technology teams.
Key Skills for This Role
Full Job Posting
Role Purpose
The Senior Business Analyst will act as a Business Banking subject matter expert responsible for gathering, analyzing, and documenting requirements across Business Banking products and services.
The role covers customer onboarding and account maintenance while partnering with Product, Operations, Compliance, Risk, and Technology teams.
Business Analysis and Requirements
- Elicit, analyze, and document business requirements from stakeholders.
- Prepare BRDs, FRDs, user stories, process maps, and acceptance criteria.
- Conduct requirements workshops with business and operations teams.
- Translate business requirements into detailed functional specifications.
Business Banking Expertise
- Lead initiatives related to customer onboarding and KYC.
- Lead initiatives related to account maintenance.
- Lead initiatives related to customer due diligence.
- Lead initiatives related to cash management.
Stakeholder Management
- Work closely with Product Owners, business users, Compliance, Risk, Operations, and IT teams.
- Facilitate workshops and requirements walkthrough sessions.
- Manage requirements change requests and impact assessments.
Testing and Delivery
- Support system integration testing and user acceptance testing.
- Prepare test scenarios and business validation scripts.
- Participate in production readiness and post-implementation support.
Required Skills and Experience
- Have at least 6 years of business analysis experience.
- Have at least 3 years of Business Banking, SME Banking, or Corporate Banking experience.
- Understand banking operations and regulatory requirements.
- Have experience with Agile and Waterfall delivery models.
- Know KYC and AML, FATCA and CRS, business account opening, and corporate customer servicing.
- Have experience with Jira, Confluence, and Visio or Draw.io.
Preferred Qualifications
- CBAP, PMI-PBA, or Agile certification is preferred.
- UAE or GCC banking experience is preferred.
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