Brand Ambassador - Luxury Retail- Arabic and English Speaker
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Concentrix seeks an Arabic and English-speaking Brand Ambassador for luxury retail client. Role involves handling inbound/outbound requests, curating personalized experiences for high net worth clients, and exceeding sales targets.
Key Skills for This Role
Responsibilities
- Handle inbound and outbound requests via phone, email, live chat, social channels, WhatsApp
- Curate unforgettable, personalized experiences for high net worth clients
- Maintain broad knowledge of client products and services
- Exceed sales and CRM targets while fostering long term client relationships
- Leverage deep product knowledge to advise and inspire
- Maintain utmost discretion and professionalism in every interaction
- Collaborate seamlessly with the team to uphold brand standards
- Support ecommerce related enquiries for all sites in the region
Requirements
- 3 5 years of experience in luxury retail, upscale hospitality, or high end customer service
- Fluent in English and Arabic
- Bachelor's degree or diploma in any related field
- Ability to work rotating and weekend shifts
Full Job Posting
Job Description
- Are you looking for a career change with a forward thinking global organization? Come be part of our award winning company driven by our people from 70+ countries.
- We're on the lookout for Arabic and English speaking Customer Representatives (on site) to join our team of game changers who engage with customers from top brands in luxury retail, finance, real estate, fashion, healthcare, or another leading edge industry.
What you will do in this role
- Handle inbound and outbound requests via multiple channels (phone, e mail, mail, live chat, social channels, WhatsApp).
- Curate unforgettable, personalized experiences for high net worth clients.
- Maintain broad knowledge of client products and/or services.
- Exceed sales and CRM targets while fostering long term client relationships.
- Leverage your deep product knowledge materials, craftsmanship, heritage to advise and inspire.
- Maintain utmost discretion and professionalism in every interaction.
- Collaborate seamlessly with the team to uphold brand standards across all touchpoints.
- Support on ecommerce related enquiries for all sites in the region.
- Respond to after sales related questions (basics only).
Qualifications
- The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.
- Bachelor's degree or diploma in any related field.
- 3 5 years of experience in luxury retail, upscale hospitality, or high end customer service.
- Fluent in English; (B2+, C1 level+) Arabic (and other languages) are strong assets.
- University degree background in the timepiece and jewelry industry, and/or in luxury items would be an added advantage.
- Can work rotating and weekend shifts.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Concentrix Corporation
Team Leader
Riyadh, KSA
Supervise call center associates, coach performance, ensure Key Performance Indicators are met, and promote team values while managing team activities.
Sr. Representative, WFM Real Time Management
Riyadh, KSA
Concentrix Corporation is seeking a Senior Representative for Workforce Management Real Time Management to distribute schedules, monitor inbound volume, and resolve agent availability concerns. The role requires experien
Customer Service Advisor - Arabic and English Speaker
Dubai, UAE
Concentrix is hiring Arabic and English-speaking Customer Service Advisors for an on-site role in Dubai. As a luxury brand ambassador, you will handle inbound and outbound requests, curate personalized experiences for hi
Customer Service Advisor - Arabic and English Speaker
Abu Dhabi, UAE
Concentrix is looking for an Arabic and English-speaking Customer Service Advisor to handle customer inquiries via phone, email, chat, or social media. The role involves resolving routine problems and ensuring a positive
Customer Service Advisor
Dubai, UAE
As a Customer Service Representative, you will: Review customer requests and expectations and respond to them according to their needs and situations Provide customer service su...
Customer Service Advisor
Abu Dhabi, UAE
We re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be...
Brand Ambassador - Luxury Retail
Dubai, UAE
Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL memb...
Trainer
Riyadh, KSA
Essential Functions/Core Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress...
Team Leader
Riyadh, KSA
Sr. Representative, WFM Real Time Management
Riyadh, KSA
Customer Service Advisor - Arabic and English Speaker
Dubai, UAE
Customer Service Advisor - Arabic and English Speaker
Abu Dhabi, UAE
Customer Service Advisor
Dubai, UAE
Customer Service Advisor
Abu Dhabi, UAE
Brand Ambassador - Luxury Retail
Dubai, UAE
Trainer
Riyadh, KSA