Branch Manager (Jewellery experience)
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Key skills for this role
About the Role
Arakkal Gold and Diamonds LLC seeks a Branch Manager to oversee daily store operations, manage staff, control inventory, and boost sales in a jewellery retail environment. The role requires 2-5 years of store manager experience in the gold and diamond industry.
Key Skills for This Role
Responsibilities
- Oversee day to day store operations including sales, pricing, and store layout
- Ensure highest standards of customer service are maintained
- Boost sales and achieve objectives and sales targets
- Guide, coach and motivate staff encouraging career development
- Manage staff and monitor their performance
- Communicate and work closely with direct manager
- Monitor customer movement and detect theft or violation
- Acquire product knowledge and monitor inventory
- Manage customer reference and community events
- Liaise with different departments from head office
Requirements
- 2 to 5 years of Store Manager Experience
- Gold & Diamond Industry experience mandatory
- Must be in UAE
Full Job Posting
Role Overview
- As a Branch/Store Manager, you will manage the day to day Store operations ranging from customer service to after sales service and handle all administrative functions.
- You will manage staff, control stock levels / inventories, organize Store layout and prepare necessary reports.
- Maintain an active customer database to achieve set targets and secure continuous added value.
Responsibilities
- Oversee day to day Store operations: check sales figures, assist in pricing adjustments, organize Store layout, merchandise and display items.
- Decorate and animate window displays as per company standards.
- Conduct regular checks on organization and cleanliness of Store floor and storage room.
- Ensure staff compliance and proper implementation of procedures.
- Ensure smooth and effective running of daily activities.
- Ensure that all HR policies are adhered to.
- Ensure the highest standards of customer service are well maintained.
- Monitor customer service level of employees.
- Handle customer service complaints and special requests.
- Boost sales and achieve objectives and sales target.
- Ensure availability of optimum stock items at all times.
- Focus on selling slow moving items.
Other Details
- Minimum: 2 to 5 years of Store Manager Experience Required.
- Gold & Diamond Industry Mandatory.
- Only apply if you are in UAE.
- Pay: Up to AED5,000.00 per month.
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