Boutique Operations Coordinator, Abu Dhabi (UAE National - Temp)
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Key skills for this role
About the Role
Jaeger-LeCoultre seeks a Boutique Operations Coordinator for its Abu Dhabi boutique. You will ensure operational excellence through stock management, compliance, administration, and daily operations to deliver a seamless luxury client experience.
Key Skills for This Role
Responsibilities
- Manage stock and stock movements: receptions, shipping, inventories, orders, consignments while maintaining quality control and preventing stock losses
- Manage tools and PLV supply: orders, inventories, optimal storage
- Ensure compliance with Group’s policies & Maison’s commercial rules and that retail procedures are respected
- Monitor administrative aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to corporate teams timely and accurately
- Ensure the boutique environment is meticulously maintained to provide a welcoming and luxurious experience
- Assist to set up and optimize visual merchandising
- Coordinate efficient opening and closing procedures
- Assist with customer service responsibilities as needed (e.g., client repair flow, reports, monthly inventory/reconciliation)
- Offer assistance on the sales floor as needed
Requirements
- Excellent communication, interpersonal, and presentation skills
- Fluency in English
- Self driven, curious, humble, rigorous
- Proper sense of luxury and attention to details and excellence
- Strong team player, empathetic
Full Job Posting
Role Overview
- Part of the boutique team, you ensure the boutique operational excellence contributing to a seamless client experience and the business ambition achievement.
Key Responsibilities
- Stock management: Manage stock and stock movements: receptions, shipping, inventories, orders, consignments while maintaining quality control and preventing stock losses.
- Manage tools and PLV supply: orders, inventories, optimal storage.
- Compliance and risk management: Ensure compliance with Group’s policies & Maison’s commercial rules. Guarantee that retail procedures are respected (selling, customer services, stock management, security…). Ensure all team is aware about latest procedures and tools capabilities. Support overall succ
- Administration: Monitor administrative aspects of boutique sales; ensure daily transactions and proper paperwork are submitted to respective corporate teams timely and accurately.
- Elevate the client journey: Ensure the boutique environment is meticulously maintained to provide a welcoming and luxurious experience for all clients. Assist to set up and optimize visual merchandising. Identify and coordinate boutique maintenance operations.
- Daily operations: Coordinate efficient opening and closing procedures.
- Assist with customer service responsibilities as needed (e.g., the client repair flow, execution of reports, and monthly inventory/reconciliation).
- Offer assistance on the sales floor as needed.
What Do You Bring to the Team?
- Excellent communication, interpersonal, and presentation skills.
- Fluency in English. Other language is a plus.
What Are Your Drivers?
- Self driven
- Curious
- Humble
- Rigorous
- Proper sense of luxury and pay attention to details and excellence
- Strong team player, empathetic
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