Boutique Manager Solitaire Riyadh KSA
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Key skills for this role
About the Role
Christian Dior is seeking a Boutique Manager for its Solitaire boutique in Riyadh, KSA. The role involves managing all aspects of store business, including sales performance, team management, clientele service, product and stock management, and process compliance.
Key Skills for This Role
Responsibilities
- Responsible for achievement of annual sales goals
- Provide and inspire outstanding service to customers
- Oversee assigning of monthly sales goals to associates
- Develop and train team, conduct performance assessments
- Coordinate and actively participate in in store promotions and events
Requirements
- 5+ years of retail store management, preferably in a luxury product setting
- Strong knowledge of the luxury industry with luxury sensitivity consistent with CD Brand
- Ability to effectively manage a sales force to achieve sales goals
- Strong interpersonal, communication, organization and follow through skills
- Ability to work a full time schedule including nights, weekends, and holidays
Full Job Posting
Position
- Reports to: Boutiques Manager
- Responsible for: Sales Team
- The Boutique Manager shall have supervisory responsibility for one of the Christian Dior Boutique and ensure its position on the market, managing all aspects of a store business.
Job Responsibilities
- Commercial Performance and Team Management: Responsible for achievement of annual sales goals; ability to effectively manage a sales force; provide and inspire outstanding service; oversee assigning of monthly sales goals; review status of sales associates’ clientele development; oversee preparation
- Clientele Service and Management: Coordinate and actively participate in in store promotions; develop customer database; enhance customer sales service; organize and coordinate events with Head Office; train team on after sale to develop their own database.
- Product and Stock Management: Provide accurate report, feedback and recommendations to Buying Team; coordinate seasonal product trainings and product launches; meet target stocks rotations and sell through; optimize organization of stocks; allocate stocks according to needs; minimize stock losses.
- Process Management: Adhere to and oversee compliance of established Company policies and standards; conduct regular inventory cycle counts; review operational reports; review paperwork pertaining to receiving, transfers, MOS/damages, returns to vendor; ensure adequate security; conduct quarterly eme
Profile
- Organization: ability to effectively manage a multi store network; understand and apply all company policies and procedures; operate all equipment necessary.
- Management: ability to develop, motivate, and train team; recruit according to Dior standards; effectively delegate tasks; maintain fair standards; adjust priorities; maintain records; communicate clearly; strong interpersonal skills.
- Retail Knowledge: ability to understand and analyze financial details; handle multi million dollar sales volume; work full time schedule including nights, weekends, and holidays; be a Brand Ambassador; sense of initiative and commercial creativity; strong knowledge of luxury industry; 5+ years of re
- Customer Orientation: ability to provide outstanding customer service in line with Dior expectations.
- Enthusiasm: pride of belonging, passion for the product.
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