BMT Data and Quality Manager

Job Description

Responsibilities

• Implements and sustains the Quality System in the clinical transplant setting across collection programs, ensuring adherence to standards for quality management in adult and pediatric clinical programs and apheresis collection.
• Ensures compliance with BMT program Quality System standards, requirements, policies, and accreditation practices, overseeing document control, change management, and periodic review processes.
• Establishes, coordinates, and maintains procedures, processes, and policies for the Bone Marrow Transplant (BMT) program, focusing on maintaining quality and safety.
• Takes accountability for improving quality metrics within the department/unit and achieving organizational targets through defined quality objectives and functional responsibilities.
• Promotes continuous performance improvement in daily operations, addressing any identified discrepancies and trends in collaboration with clinicians.
• Maintains high-quality care for adult and pediatric recipients by independently conducting audits, reporting outcomes, and leading quality improvement activities and investigations.
• Serves as a clinical role model for staff, demonstrating knowledge of general nursing principles and applying pathophysiology in care.
• Works independently and collaborates with a multidisciplinary team throughout the transplant process, demonstrating expertise in Bone Marrow Transplant and educating patients and families.
• Participates in data collection and review for service enhancement within the department, recommending modifications based on Quality Improvement (QI) findings.
• Demonstrates service excellence by following American Hospital Dubai's standards and values (Professionalism, Respect, Integrity, Diversity, Excellence) and fostering positive interactions with patients, families, and staff.
• Promotes teamwork among program staff, fostering a collaborative and supportive environment.
• Ensures a safe working environment by following hospital safety, infection control, and security protocols.
• Encourages and investigates incident and customer complaint reporting, contributing to patient and family care improvements and initiating risk management processes as needed.
• Demonstrates effective communication with patients and staff, showing cultural sensitivity and proper etiquette in all interactions.
• Facilitates unit workflow, assigns tasks, and manages staffing needs, supporting efficient operations.
• Provides age-appropriate and developmentally suitable care, involving patients, significant others, and healthcare providers in the care and education process.
• Adheres to policies for safe handling, administration, and documentation of Narcotic/Controlled Drugs, ensuring compliance with hospital protocols.
• Displays professionalism in personal appearance and follows American Hospital Dubai's standards for patient and family interaction, acting as an escort when needed and ensuring a welcoming environment.
• Assumes responsibility for personal work and training needs, identifying areas for improvement and pursuing relevant training.
• Contributes to document control by developing and maintaining BMT Standard Operating Procedures and batch production records, supporting program documentation needs.
• Supports teamwork and collaboration among BMT program staff to build a cohesive and cooperative team.

Qualifications

• Bachelor's degree in nursing (minimum of three (3) years full-time course duration) or
• Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.
• For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE nationals must submit a copy of their birth certificate and the mother's family book).
• Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles).
• Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable).
• Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice.
• Post Graduate Qualification in Nursing Management/Advanced Clinical Speciality preferable.

Professional Experience

• Minimum of seven (7) years of nursing experience in the Bone Marrow Transplantation Unit.
• Minimum of three (3) years of Managerial Experience in the Bone Marrow Transplantation Unit.
• Knowledge of Joint Commission International Accreditation (JCIA) and Foundation for the Accreditation of Cellular Therapy (FACT).
• Skills in Leadership and Management.
• Ability to speak and write in English fluently.