Birthday Sales
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Key skills for this role
About the Role
Kids HQ Arcade LLC is hiring a Birthday Coordinator / Cashier to handle birthday party inquiries, bookings, and customer follow-ups. The role includes coordinating with parents, managing school bookings, upselling party packages, and ensuring excellent customer experience.
Key Skills for This Role
Responsibilities
- Handle birthday party inquiries, bookings, and customer follow ups.
- Coordinate with parents/guests regarding party packages, requirements, and payments.
- Manage school booking inquiries and coordinate visits/events.
- Answer phone calls, WhatsApp messages, emails, and customer queries promptly.
- Oversee birthday party setup and execution to ensure excellent customer experience.
- Upsell party packages, add ons, and other services to achieve sales targets.
- Maintain booking calendars and ensure all event details are communicated to relevant teams.
Requirements
- Minimum 1–2 years of experience in customer service, events, sales preferably in family entertainment center
Full Job Posting
Job Description
- Kids HQ Arcade LLC. is looking to hire a Birthday Sales / Cashier for one of its branch located in Dubai
Experience
- Minimum 1–2 years of experience in customer service, events, sales preferably in family entertainment center
Job duties
- Handle birthday party inquiries, bookings, and customer follow ups.
- Coordinate with parents/guests regarding party packages, requirements, and payments.
- Manage school booking inquiries and coordinate visits/events.
- Answer phone calls, WhatsApp messages, emails, and customer queries promptly.
- Oversee birthday party setup and execution to ensure excellent customer experience.
- Upsell party packages, add ons, and other services to achieve sales targets.
- Maintain booking calendars and ensure all event details are communicated to relevant teams.
Pay
- AED 3,500.00 AED 4,000.00 per month
Work Location
- In person
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