Billing Analyst

Purpose of the Role

Key Responsibilities

• Prepare and process invoices, credit notes and supporting documentation accurately and on time.
• Review billing data and supporting information to resolve discrepancies.
• Generate invoices in line with client requirements, SLAs and company policies.
• Extract, review and distribute billing reports when required.
• Upload invoices through client portals and third-party invoicing systems.
• Investigate and resolve billing queries and invoice rejections.
• Maintain accurate billing records and supporting documentation.
• Support month-end billing activities and reporting requirements.
• Identify opportunities to improve billing processes and efficiency.

Knowledge, Skills and Experience

• Bachelor's degree in finance, accounting, business or a related discipline, or equivalent work experience.
• 1–2 years of experience in billing, finance operations, accounts receivable or a related finance role.
• Experience working within service level agreements and deadline-driven environments.
• Strong understanding of billing processes and invoice validation.