Bilingual Customer Support Representative (English/French)

As part of Accenture's Next Generation Customer Operations practice, you will:

You will be aligned with Accenture's Customer Operations team, delivering customer care solutions through chat support while ensuring customer inquiries are resolved efficiently and in accordance with service level agreements and quality standards. Your focus will be on creating positive customer experiences and helping customers navigate Loblaw's digital services and retail offerings.

At Accenture, we value diverse perspectives, continuous learning, and innovation. You'll have access to training, career development opportunities, and a collaborative environment where you can grow your skills and build your career.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.

The recruiting efforts for this position are intended to fill a brand new position.

The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.