Bids & Portals Coordinator - Arabic Speaker
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Key skills for this role
About the Role
Kroll seeks a Bids & Portals Coordinator in Riyadh to manage client procurement portals, supplier registrations, and RFP responses across the Middle East. Requires 2-4+ years in procurement operations or vendor registration, experience with portals like SAP Ariba or Etimad, and Arabic fluency.
Key Skills for This Role
Responsibilities
- Manage Kroll's supplier registrations across client procurement platforms in the UAE and wider Middle East
- Maintain accurate and up to date company profiles on client portals
- Act as key point of contact between Kroll and client procurement teams across the Middle East
- Monitor portal notifications, renewal requirements, compliance questionnaires and document expiry dates
- Troubleshoot portal access, user permissions, account activation, password reset and workflow issues
- Maintain a central tracker of all active, pending, expired and at risk client portal registrations
- Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to obtain required information
- Support continuous improvement initiatives to streamline vendor onboarding and portal administration processes
- End to end bid management of strategic RFP responses across all service lines
- Collate CVs, credentials and legal commentary in line with RFP requirements
Requirements
- 2 4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration
- Experience working with large corporate, government, semi government or professional services clients in the UAE, KSA or Middle East
- Hands on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar platforms
- Strong understanding of vendor onboarding requirements, compliance documentation and procurement workflows
- Excellent attention to detail and strong document management discipline
- Highly organised, with ability to manage multiple portals, deadlines and stakeholders simultaneously
- Strong written and verbal communication skills
- Confident dealing with senior internal stakeholders and external procurement teams
- Strong Excel, SharePoint and Microsoft Office skills
- Bachelor's degree in business administration, commerce, finance, procurement, operations or a related field
- Arabic speaker (required)
Full Job Posting
Role Overview
- The successful candidate will be responsible for managing Kroll's registrations, ongoing compliance and RFP responses across client procurement and supplier portals in the Middle East, with a primary focus on the UAE and KSA.
- This role will act as the central point of coordination between Kroll's client facing teams, procurement contacts, finance, legal, compliance and operations teams.
Key Responsibilities Client Procurement Portal Management
- Manage Kroll's supplier registrations across client procurement platforms in the UAE and wider Middle East.
- Maintain accurate and up to date company profiles on client portals, including business details, service categories, banking information, tax information and contact points.
- Act as a key point of contact between Kroll and client procurement teams across the Middle East.
- Monitor portal notifications, renewal requirements, compliance questionnaires and document expiry dates.
- Troubleshoot portal access, user permissions, account activation, password reset and workflow issues.
- Maintain a central tracker of all active, pending, expired and at risk client portal registrations.
- Align procurement portal management and supplier onboarding activities with commercial objectives and growth strategy.
- Develop and maintain standard operating procedures for client procurement portal management in the Middle East.
- Partner with the global bid management team on RFP best practice evolution.
- Stay informed of procurement regulations, compliance requirements and evolving portal standards across the UAE and Middle East region.
- Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to obtain required information.
- Coordinate with other internal teams to complete new supplier onboarding requests from clients.
Key Responsibilities RFP and Proposal Support
- End to end bid management of strategic RFP responses across all service lines, owning regular check ins and kick off calls.
- Reviewing and summarizing requirements, defining workflows, and aligning responsibilities with SMEs.
- Collating CVs, credentials and legal commentary in line with RFP requirements.
- Collaborate with the global bid management team to support best practices for procurement portal management, supplier onboarding and RFP coordination across the Middle East.
- Assembling and finalizing compelling and compliant responses.
Required Experience
- 2 4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.
- Experience working with large corporate, government, semi government or professional services clients in the UAE, KSA or Middle East.
- Hands on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar platforms.
- Strong understanding of vendor onboarding requirements, compliance documentation and procurement workflows.
- Experience working in a professional services, consulting, financial advisory, risk advisory, legal, accounting or multinational environment would be advantageous.
Skills And Attributes
- Excellent attention to detail and strong document management discipline.
- Highly organised, with the ability to manage multiple portals, deadlines and stakeholders simultaneously.
- Strong written and verbal communication skills.
- Confident dealing with senior internal stakeholders and external procurement teams.
- Practical problem solver who can follow up persistently and professionally.
- Comfortable handling confidential company documentation.
- Strong Excel, SharePoint and Microsoft Office skills.
- Ability to build structure in a role involving multiple systems, client requirements and moving deadlines.
- Familiarity with UAE business documentation, licensing, VAT and compliance requirements.
Preferred Qualifications
- Bachelor's degree in business administration, commerce, finance, procurement, operations or a related field.
- Procurement, supply chain, project management or business operations certification would be helpful but is not essential.
- Experience supporting RFPs, public sector registrations or government procurement platforms in the UAE would be a strong advantage.
Key Success Measures
- Accurate and up to date registration status across key client portals.
- Higher RFP win rates and revenue.
- Reduction in delays caused by incomplete vendor onboarding or expired documentation.
- Faster turnaround of client supplier registration requests.
- Improved visibility for client facing teams on portal status and outstanding requirements.
- Fewer billing, purchase order or payment delays linked to portal issues.
- Strong stakeholder feedback from Kroll engagement teams, finance and client procurement contacts.
Travel Requirement
- The role requires a willingness to travel between our Abu Dhabi and Dubai offices.
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