Bids & Portals Coordinator - Arabic Speaker
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Key skills for this role
About the Role
Kroll seeks a Bids & Portals Coordinator (Arabic speaker) to manage client procurement portal registrations and RFP responses across the Middle East. The role requires 2-4+ years in procurement operations or bid support, experience with portals like SAP Ariba, and strong organizational skills.
Key Skills for This Role
Responsibilities
- Manage Kroll's supplier registrations across client procurement platforms in UAE and wider Middle East
- Maintain accurate and up to date company profiles on client portals including business details, service categories, banking information, tax information, and contact points
- Act as key point of contact between Kroll and client procurement teams across the Middle East
- Monitor portal notifications, renewal requirements, compliance questionnaires, and document expiry dates
- Troubleshoot portal access, user permissions, account activation, password reset, and workflow issues
- Maintain central tracker of all active, pending, expired, and at risk client portal registrations
- Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security, and other internal teams to obtain required information
- Support end to end bid management of strategic RFP responses across all service lines
- Review and summarize RFP requirements, define workflows, and align responsibilities with subject matter experts
- Collate CVs, credentials, and legal commentary in line with RFP requirements
Requirements
- 2 4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations, or commercial administration
- Experience working with large corporate, government, semi government, or professional services clients in UAE, KSA, or Middle East
- Hands on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass, or similar
- Strong understanding of vendor onboarding requirements, compliance documentation, and procurement workflows
- Excellent attention to detail and strong document management discipline
- Highly organized with ability to manage multiple portals, deadlines, and stakeholders simultaneously
- Strong written and verbal communication skills
- Confident dealing with senior internal stakeholders and external procurement teams
- Strong Excel, SharePoint, and Microsoft Office skills
- Bachelor's degree in business administration, commerce, finance, procurement, operations, or related field
- Arabic speaker (implied by title and region)
Full Job Posting
Role Overview
- Kroll is a leading global provider of risk and financial advisory solutions.
- As Kroll continues to grow across the Middle East, we are seeking a highly organized detail oriented Bids & Portals Coordinator to support client onboarding, supplier registrations, procurement portal management, and RFP/proposal responses across the region.
- The successful candidate will be responsible for managing Kroll's registrations, ongoing compliance, and RFP responses across client procurement and supplier portals in the Middle East, with a primary focus on the UAE and KSA.
Key Responsibilities Client Procurement Portal Management
- Manage Kroll's supplier registrations across client procurement platforms in the UAE and wider Middle East.
- Maintain accurate and up to date company profiles on client portals, including business details, service categories, banking information, tax information and contact points.
- Act as a key point of contact between Kroll and client procurement teams across the Middle East.
- Monitor portal notifications, renewal requirements, compliance questionnaires and document expiry dates.
- Troubleshoot portal access, user permissions, account activation, password reset and workflow issues.
- Maintain a central tracker of all active, pending, expired and at risk client portal registrations.
- Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to obtain required information.
- Support continuous improvement initiatives to streamline vendor onboarding, registration tracking and portal administration processes.
Key Responsibilities RFP and Proposal Support
- End to end bid management of strategic RFP responses across all service lines, owning regular check ins and kick off calls.
- Reviewing and summarizing requirements, defining workflows, and aligning responsibilities with SMEs.
- Collating CVs, credentials and legal commentary in line with RFP requirements.
- Assembling and finalizing compelling and compliant responses.
Required Experience
- 2 4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.
- Experience working with large corporate, government, semi government or professional services clients in the UAE, KSA or Middle East.
- Hands on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar platforms.
- Strong understanding of vendor onboarding requirements, compliance documentation and procurement workflows.
- Experience working in a professional services, consulting, financial advisory, risk advisory, legal, accounting or multinational environment would be advantageous.
Skills And Attributes
- Excellent attention to detail and strong document management discipline.
- Highly organised, with the ability to manage multiple portals, deadlines and stakeholders simultaneously.
- Strong written and verbal communication skills.
- Confident dealing with senior internal stakeholders and external procurement teams.
- Practical problem solver who can follow up persistently and professionally.
- Comfortable handling confidential company documentation.
- Strong Excel, SharePoint and Microsoft Office skills.
- Ability to build structure in a role involving multiple systems, client requirements and moving deadlines.
- Familiarity with UAE business documentation, licensing, VAT and compliance requirements.
Preferred Qualifications
- Bachelor's degree in business administration, commerce, finance, procurement, operations or a related field.
- Procurement, supply chain, project management or business operations certification would be helpful but is not essential.
- Experience supporting RFPs, public sector registrations or government procurement platforms in the UAE would be a strong advantage.
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