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Benefit Enrollment Analyst
Daikin Comfort
Waller, UAE
Full Time
Mid
Onsite
4 weeks ago
Benefits AdministrationHRISACAERISAHIPAAFMLA
Free
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Benefits AdministrationHRISACA
About the Role
Daikin Comfort seeks a Benefit Enrollment Analyst to coordinate benefit enrollment tasks, handle employee benefit questions, and manage eligibility changes. Requires 3 years of HR experience and knowledge of benefits laws and HRIS systems.
Key Skills for This Role
Benefits AdministrationHRISACAERISAHIPAAFMLA
Responsibilities
- Reviews benefit enrollment requests and qualifying event changes and determines if eligibility requirements have been met before approving requests
- Assists employees navigate benefit questions and explains coverage details, including deductibles, co payments, covered services, and exclusions
- Manages Tier 2 responses to questions submitted to HR service desk, working to resolve employee benefit issues and discrepancies
- Develops and delivers benefit presentations for new hires and acquired company employees transitioning into benefit plans
- Manages enrollment eligibility changes such as dependents reaching age 26
- Supports the leave of absence team in cancelling coverage as appropriate for those on extended leave of absence
- Maintains ACA Reporting records as needed
- Collects and maintains benefit eligibility documentation in employee file/records
- Assists employees and/or family members with life claims
- Serves as back up to other Benefits HR Analysts
Requirements
- 3 years of experience in HR
- High school diploma or GED equivalent
- Comprehensive understanding of health, dental, vision, life insurance, and retirement plans
- Knowledge of Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and other wellness programs
- Familiarity with laws and regulations such as ACA, ERISA, HIPAA, and FMLA
- Proficiency in using HRIS like Workday, ADP, or PeopleSoft
- Excellent written and verbal communication skills
- Strong customer service skills
Full Job Posting
Position Overview
- The Benefit Enrollment Analyst is responsible for the coordination of benefit enrollment related tasks and activities. They will handle employee questions related to benefits including benefit selection, benefit coverages, benefit claims, etc.
Position Responsibilities
- Reviews benefit enrollment requests and qualifying event changes and determines if eligibility requirements have been met before approving requests both for the US and Canada benefit plans
- Assists employees navigate benefit questions and explains coverage details, including deductibles, co payments, covered services, and exclusions
- Manages Tier 2 responses to questions submitted to HR service desk, working to resolve employee benefit issues and discrepancies
- Develops and delivers benefit presentations for new hires and acquired company employees transitioning into our benefit plans
- Manages enrollment eligibility changes such as dependents reaching age 26
- Supports the leave of absence team in cancelling coverage as appropriate for those on extended leave of absence
- Maintains ACA Reporting records as needed
- Collects and maintains benefit eligibility documentation in employee file/records
- Assists employees and/or family members with life claims
- Serves as back up to other Benefits HR Analysts
- Provides support and other projects and duties as assigned
Knowledge & Skills
- Comprehensive understanding of health, dental, vision, life insurance, and retirement plans
- Knowledge of Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and other wellness programs
- Familiarity with laws and regulations such as the Affordable Care Act (ACA), Employee Retirement Income Security Act (ERISA), Health Insurance Portability and Accountability Act (HIPAA), and the Family and Medical Leave Act (FMLA)
- Ability to analyze benefits data, generate reports, and provide insights for decision making
- Understanding of open enrollment processes, qualifying life events, and the implications for benefit changes
- Proficiency in using Human Resources Information Systems (HRIS) like Workday, ADP, or PeopleSoft for benefits administration
- Attention to detail to ensure accuracy in benefits administration and compliance
- Excellent written and verbal communication skills to explain benefits information clearly to employees and stakeholders
- Ability to create clear and concise benefits documentation and training materials
- Strong customer service skills to assist employees with benefit inquiries and resolve issues effectively
- Proficiency in identifying issues and developing practical solutions
- Ability to handle complex situations involving multiple variables
Experience
- 3 years of experience in HR
Education/Certification
- High school diploma or GED equivalent. College education is preferred
Reports To
- Manager, Benefits
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