BDH Technical Sales Support
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Key skills for this role
Role Overview
Metso is seeking a Beneficiation, Dewatering and Hydro Technical Sales Support professional for its Middle East Technical Sales Support team.
The role supports sales growth through opportunity development, customer applications, upgrades, modernization solutions, and technical collaboration.
The role is based in Riyadh, Saudi Arabia, and includes approximately 60% travel to customer sites across the Middle East.
Key Skills for This Role
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About Metso
Metso provides solutions and services for rocks, minerals, metals, renewable energy, electrification, infrastructure, and the digital economy.
The company emphasizes safety, wellbeing, inclusion, collaboration, and sustainable use of natural resources.
Role Overview
Metso is seeking a Beneficiation, Dewatering and Hydro Technical Sales Support professional for its Middle East Technical Sales Support team.
The role supports sales growth through opportunity development, customer applications, upgrades, modernization solutions, and technical collaboration.
The role is based in Riyadh, Saudi Arabia, and includes approximately 60% travel to customer sites across the Middle East.
Responsibilities
- Support and/or lead sales activities for BDH products across the Middle East.
- Provide technical sales support for classifiers, HGMS, thickeners, flotation, filters, automation, and hydrometallurgy products.
- Assess customer operations, identify improvement opportunities, and recommend optimized solutions during customer-site visits.
- Develop sales funnels, campaigns, quotations, upgrade opportunities, and modernization offerings.
- Use Enovia, Product Wiki, Tacton, and Value Calculators to support proposals and technical solutioning.
- Support commissioning, troubleshooting, process optimization, spare-parts selection, and customer technical discussions.
- Develop value propositions and win plans for upgrades, modifications, and optimization projects.
- Collect customer feedback, market intelligence, and competitor information.
- Support warranty reviews, inspection reports, recommendations, and solution definitions.
- Progress sales cases from lead generation through proposal, negotiation, and closure.
- Support training and technical capability development for account managers and sales teams.
- Ensure compliance with applicable QEHS rules and customer requirements.
Required Background
- A Mechanical, Process, Metallurgical, or Chemical Engineering degree or equivalent is required.
- The role requires 7–10 years of experience in technical sales support, application engineering, mineral processing, field service, or maintenance in mining and minerals processing.
- Candidates need basic product knowledge of hydrometallurgy and filters and a fundamental understanding of mineral processing principles.
- Experience with filters, hydrometallurgy, flotation, thickening, automation, or related technologies is highly desirable.
- Candidates should have strong communication and presentation skills and be willing to travel extensively.
- Basic understanding of SAP, Salesforce, and AI is requested.
Compensation
- Compensation information is shared in line with local legislation and applicable recruitment practices.
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