BDH Technical Sales Support
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Key skills for this role
Role Overview
Metso is seeking a Beneficiation, Dewatering and Hydro Technical Sales Support specialist for its Middle East Technical Sales Support team.
The role is based in Riyadh, Saudi Arabia, and includes approximately 60% travel to customer sites across the Middle East.
Key Skills for This Role
Full Job Posting
Role overview
Metso is seeking a Beneficiation, Dewatering and Hydro Technical Sales Support specialist for its Middle East Technical Sales Support team.
The role is based in Riyadh, Saudi Arabia, and includes approximately 60% travel to customer sites across the Middle East.
What you’ll do
- Support or lead sales activities for BDH products within the Middle East region.
- Provide technical sales support for classifiers, HGMS, thickeners, flotation, filters, automation and hydrometallurgy products.
- Evaluate customer RFQs and application requirements using technical knowledge of filters and hydrometallurgy products.
- Visit customer sites to assess operations, identify improvement opportunities and recommend optimized solutions.
- Support sales funnels, campaigns, quotations, upgrade opportunities and modernization offerings.
- Work with product lines, PCS teams, service teams and account managers to develop value-added technical solutions.
- Use Enovia, Product Wiki, Tacton and Value Calculators for proposal development and solutioning.
- Support commissioning, troubleshooting, process optimization, spare-parts selection and technical customer discussions.
- Develop value propositions and win plans for upgrades, modifications and optimization projects.
- Collect customer feedback, market intelligence and competitor information.
- Support warranty reviews, inspection reports, recommendations and solution definitions.
- Progress sales cases from lead generation through proposal, negotiation and closure, and support sales-team capability development.
What you’ll bring
- Basic product knowledge of hydrometallurgy and filters is required to understand customer requirements and RFQs.
- Understanding of mineral processing principles includes particle size, density, pressure, reagents, filtration, flotation and thickening performance drivers.
- Awareness of upgrade and modernization opportunities in flotation, thickener, automation and related BDH product lines is expected.
- A Mechanical, Process, Metallurgical or Chemical Engineering degree or equivalent is required.
- The role requires 7–10 years of experience in technical sales support, application engineering, mineral processing, field service or maintenance in mining and minerals processing.
- Experience with filters, hydrometallurgy, flotation, thickening, automation or related technologies is highly desirable.
- Strong communication, presentation, customer engagement and solution-selling abilities are required.
- Extensive travel throughout the Middle East and internationally may be required.
- Basic understanding of SAP, Salesforce and AI is listed.
Workplace and travel
- The role is based in Riyadh, Saudi Arabia.
- Approximately 60% travel to customer sites across the Middle East is expected.
Company information
Metso provides technologies, solutions and services for aggregates, minerals processing and metals refining industries.
The company emphasizes safety, wellbeing, inclusion, collaboration and sustainable use of natural resources.
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