Barista/Waiter

Job Summary

Barista Responsibilities

• Prepare espresso-based beverages including espresso, cappuccino, latte, Americano, Spanish latte, and other specialty coffees.
• Prepare hot and cold beverages according to company recipes and quality standards.
• Operate and maintain espresso machines, coffee grinders, blenders, and other beverage equipment.
• Ensure correct coffee extraction, milk steaming, presentation, and portion control.
• Maintain consistent beverage quality, taste, temperature, and presentation.
• Prepare juices, iced beverages, smoothies, and other drinks as required.
• Monitor beverage supplies and notify the supervisor when stock is low.
• Keep the coffee station clean, organized, and properly stocked.

Waiter and Front-of-House Duties

• Welcome customers, present menus, and explain food and beverage options when required.
• Take customer orders accurately and enter them into the POS system.
• Serve food and beverages efficiently and professionally.
• Check order accuracy and presentation against company standards.
• Follow up with customers and handle requests, questions, and complaints professionally.
• Clear and clean tables and maintain a clean, organized, welcoming dining area.
• Process payments and operate the POS or cashier system when required.
• Assist with takeaway and delivery orders.

Food Safety and Hygiene

• Follow company food-safety, hygiene, and personal-hygiene procedures.
• Maintain proper food and beverage handling practices and follow temperature-control and storage procedures where applicable.
• Use clean and sanitized equipment and utensils.
• Wear the required uniform, hairnet or cap, and personal protective equipment.
• Report food-safety, hygiene, equipment, or product-quality concerns to the supervisor immediately.
• Follow company HACCP and food-safety procedures.

Customer Service

• Provide polite, professional, and attentive service at all times.
• Build positive customer relationships and encourage repeat business.
• Maintain a professional appearance and positive attitude.
• Handle busy periods calmly and efficiently.
• Work closely with kitchen and front-of-house team members to ensure smooth service.

Requirements

• Previous experience as a Barista, Waiter, Café Crew Member, or in a similar role is preferred.
• Basic knowledge of coffee preparation and espresso equipment is required.
• Good English communication skills are required.
• A friendly, customer-oriented personality and good personal hygiene are required.
• The role requires working under pressure in a fast-paced environment.
• The role requires flexible shifts, weekends, and public holidays when needed.
• Teamwork and a positive, professional attitude are required.

Preferred Skills

• Experience in a premium café, bakery, restaurant, hotel, or catering environment is preferred.
• Knowledge of specialty coffee and basic latte art is preferred.
• Experience using POS systems is preferred.
• Product knowledge of coffee, pastries, desserts, and beverages is preferred.
• Attention to detail, upselling ability, and customer-service skills are preferred.

Performance Indicators

Compensation

• Pay is AED 1,726.12 to AED 2,500.00 per month.

Work Location

• Work is performed in person.