Barista

Overview

Job Purpose

Duties And Responsibilities

• Adhere to approved policies, procedures, and regulations, ensuring compliance with relevant local and international standards.
• Comply with health and safety standards to protect individuals and facilities from potential hazards.
• Prepare and standardize coffee equipment and ingredients according to specified standards.
• Regularly clean and sanitize work areas, tools, and equipment.
• Ensure the application of food safety standards during all stages of preparation and storage.
• Verify that all ingredients used are safe and fit for consumption.
• Notify the Area Leader in case of shortages in supplies or inventory.
• Regularly monitor stock through inventory checks, order receiving, and proper storage.
• Operate the point of sale (POS) system and accurately handle cash duties.
• Prepare daily orders and issue invoices.
• Prepare and serve hot and cold beverages such as coffee, tea, juices, and others.
• Prepare and present orders, including heating and serving, in line with set standards.
• Communicate politely with guests and maintain professionalism when taking orders and providing service.
• Explain menu items and ingredients and make appropriate suggestions to guests.
• Be knowledgeable about allergens and product ingredients and communicate them to customers when needed.
• Report any customer issues or complaints to the Area Leader for appropriate action.
• Ensure the cleanliness and safety of service and guest seating areas.
• Support the hospitality team by organizing and setting up when needed or performing additional tasks as directed by the immediate supervisor.
• Collaborate with team members to ensure smooth execution of tasks in line with operational requirements.
• Ensure adherence to all relevant policies and procedures described in the AKCC Integrated Management System.
• Ensure compliance with the Integrated Management System standards (ISO 9001 / ISO 22000 / ISO 45001 / ISO 14001).

4. Job Qualifications

• Certificate in a related field or equivalent.
• 0 to 2 years of experience in a relevant field.
• Training experience in coffee preparation and brewing.

Skills

• Effective communication skills
• Ability for self-learning and skill development
• Creativity and quick thinking
• Attention to detail and high accuracy
• Team spirit and sense of responsibility
• Commitment to quality and safety standards
• Ability to interact with different types of guests with kindness and respect
• Ability to operate coffee preparation equipment