Banquet Captain
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Key skills for this role
About the Role
Le Méridien Hotels & Resorts is seeking a Banquet Captain to oversee banquet service operations in Doha. The role involves coordinating with chefs and stewards, ensuring event readiness, and delivering exceptional guest service.
Key Skills for This Role
Responsibilities
- Communicate service needs to chefs and stewards throughout functions
- Total charges for group functions and prepare checks for payment
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service
- Inspect cleanliness and presentation of china, glass, and silver prior to use
- Check in with guests to ensure satisfaction
- Set tables according to type of event and service standards
- Communicate additional meal requirements, allergies, and dietary needs to kitchen
- Maintain cleanliness of work areas throughout the day
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 25 pounds
Full Job Posting
Position Summary
- Communicate service needs to chefs and stewards throughout functions.
- Total charges for group functions, and prepare and present checks to group contacts for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
- Ensure proper centerpieces are displayed on every table.
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
- Check in with guests to ensure satisfaction.
- Set tables according to type of event and service standards.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Maintain cleanliness of work areas throughout the day.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
Company Policies
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Physical Requirements
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.
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