BA - Mobile Banking
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Key skills for this role
About the Role
LanceSoft Middle East is seeking a Business Analyst with 8-10 years of experience in banking, specifically in mobile/digital banking. The role involves gathering requirements, mapping digital customer journeys, and supporting mobile banking application implementation in Dubai.
Key Skills for This Role
Responsibilities
- Gather & document requirements (BRD, FRD, user stories)
- Map end to end digital customer journeys
- Work on mobile banking features (onboarding, payments, SME services)
- Collaborate with business, tech, UX, and vendors
- Support new mobile banking application implementation, delivery, UAT, and releases
- Ensure compliance with UAE banking regulations
Requirements
- 7–10 yrs BA experience in Banking (Retail/SME)
- Strong exposure to Mobile/Digital Banking
- Knowledge of payments, onboarding, Mobile Journeys, Account Opening, CASA, SME products, Account Services
- Agile, JIRA/Confluence experience
- Strong stakeholder communication
- Passport Mandatory
Full Job Posting
Key Responsibilities
- Gather & document requirements (BRD, FRD, user stories)
- Map end to end digital customer journeys
- Work on mobile banking features (onboarding, payments, SME services)
- Collaborate with business, tech, UX, and vendors
- Support new mobile banking application implementation, delivery, UAT, and releases
- Ensure compliance with UAE banking regulations
Requirements
- 7s–10 yrs BA experience in Banking (Retail/SME)
- Strong exposure to Mobile/Digital Banking
- Knowledge of payments, onboarding, Mobile Journeys, Account Opening, CASA, SME products, Account Services.
- Agile, JIRA/Confluence experience
- Strong stakeholder communication
Nice to Have
- UAE/GCC banking experience
- Knowledge of KYC/AML
- BA/Agile certifications
Additional Information
- Experience – 8 to 10 years
- Work Location – Onsite to Dubai
- Passport Mandatory
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