B2B Sales Products Officer
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Key skills for this role
About the Role
Etihad Airways is looking for a Senior Analyst to support B2B sales products and programs. Responsibilities include managing pricing and incentive models, maintaining contract templates, utilizing CRM systems, and collaborating with sales teams to drive program effectiveness.
Key Skills for This Role
Responsibilities
- Manage pricing and incentive modelling templates to reflect product and program offerings
- Maintain and update incentive contract templates ensuring compliance
- Utilize CRM systems to track and manage customer data
- Create new sales programs for specialty segments like Marine, Embassies, or Students
- Generate regular and ad hoc reports on sales performance and program effectiveness
Requirements
- Experience in B2B sales support or product management
- Proficiency with CRM systems
- Strong analytical and reporting skills
- Knowledge of pricing and incentive modeling
Full Job Posting
Role Overview
- Support sales efforts by ensuring smooth operation of tasks and processes crucial to B2B Sales Products & Program.
Accountabilities
- Manage pricing and incentive modelling templates to accurately reflect product and program offerings, in collaboration with relevant stakeholders.
- Maintain and update incentive contract templates, ensuring compliance with current regulations and company policies.
- Effectively manage and organize internal and external inboxes for inquiries, providing prompt responses and forwarding critical matters to appropriate team members.
- Utilize CRM systems to track, organize and manage customer data, ensuring accurate and up to date information is maintained.
- Create together with the Manager B2B products and contracts new sales programs focusing on specialty segments like Marine, Embassies or Students.
- Facilitate clear and timely communication with internal customers, in particular BDU s, addressing their inquiries, concerns and providing necessary information on products, programs and policies.
- Collaborate with sales policies & communication team to ensure accurate representation of relevant agency and corporate sales policies, keeping them updated and communicated internally and externally.
- Generate regular and ad hoc reports to provide insights into sales performance, customer trends and program effectiveness, aiding in strategic decision making.
- Maintain a strong understanding of the products, programs and offerings to provide accurate and informative support to customers and sales teams.
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